Komaldeep Kaur
Toronto,ON
Summary
Dynamic Telecom Sales Agent with a proven track record at Rogers Wireless, excelling in key relationship management and consultative selling. Demonstrated adaptability by consistently exceeding sales targets and enhancing client satisfaction through tailored solutions. Skilled in client analysis, fostering strong connections that drive loyalty and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Telecom Sales Agent
Rogers Wireless
03.2024 - 02.2025
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Utility Worker
Airport Terminal Services Inc
01.2023 - 03.2024
- Installed underground pipes, conduits and other components of utility systems.
- Boosted safety compliance, closely adhering to all regulatory guidelines and conducting regular safety audits.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Streamlined inventory tracking, reducing time spent on monthly stocktakes and reordering procedures.
Customer Service Representative
Zara
02.2023 - 11.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
St. Lawrence College
Toronto, ON12-2024
Skills
- Key relationship management
- Client analysis
- Adaptability to change
- Trade show representation
- Consultative selling
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
CPR Certification
First Aid Certification
Individual Security Guard License
WHMIS Certification
Timeline
Telecom Sales Agent
Rogers Wireless
03.2024 - 02.2025
Customer Service Representative
Zara
02.2023 - 11.2023
Utility Worker
Airport Terminal Services Inc
01.2023 - 03.2024
High School Diploma -
St. Lawrence College
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