Komaldeep Kaur
Mississauga,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Electronic Assembler
Gva Lightning
11.2023 - 01.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Optimized workflow processes, enabling the completion of more assemblies within given deadlines.
- Completed surface mount soldering of printed circuit boards.
- Identified and corrected defects to bring completed products in line with tolerances.
Loss Prevention Officer
Square One Shopping Centre
09.2023 - 01.2024
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Completed incident reports and activity logs for accurate, current records.
- Enhanced store security through the installation of surveillance cameras and alarm systems.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Proven ability to develop and implement creative solutions to complex problems.
Electronic Assembler
CTDI Logistics Service
04.2022 - 02.2023
- Assembled components per technical specifications and production guidelines.
- Utilized advanced soldering techniques for precise connections between electronic components, minimizing the need for rework or repairs.
- Proactively sought feedback from supervisors for continuous improvement in personal performance within the team structure.
- Enhanced final product quality with meticulous inspection of assembled components, ensuring proper alignment and secure connections.
- Completed surface mount soldering of printed circuit boards.
- Labeled components and monitored use to keep accurate records.
- Worked effectively in fast-paced environments.
Electronic Assembler
Phoenix EDT Inc.
02.2021 - 12.2021
- Inspected completed [Type] products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
- Performed thorough testing of assembled products to ensure optimal functionality before shipping to customers.
- Collaborated with engineers and designers to resolve technical challenges, resulting in improved product functionality and customer satisfaction.
- Utilized soldering and welding equipment to join and secure components in place.
- Assisted in reducing material waste through careful management of resources and inventory control measures.
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
Warehouse Order Picker
Canada Cartage
09.2020 - 12.2020
- Supervised and trained new staff in performing census.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Assisted with training new hires on warehouse policies, safety protocols, and best practices for order picking tasks.
- Excellent communication skills, both verbal and written.
- Received new stock and input values into computer system.
Indian Tandoori Cook
Bombay To Go
02.2020 - 10.2020
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Assisted front-of-house staff with menu knowledge pertaining to Tandoori offerings, leading to better recommendations for customers based on their preferences.
- Participated in food tastings and taste tests.
- Modified recipes to accommodate dietary restrictions and allergies.
- Sharing knowledge about traditional Indian cooking techniques while fostering a sense of teamwork and collaboration within the kitchen environment.
- Expedited orders during peak service hours, allowing for timely delivery of meals to patrons while maintaining high culinary standards.
- Enhanced customer satisfaction by preparing authentic Tandoori dishes with attention to detail and presentation.
- Implemented food safety protocols in the handling and storage of raw meats and poultry, minimizing risk of cross-contamination or spoilage.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
Associate of Arts - Business
Canadore College of Applied Arts And Technology
Mississauga, ON04.2022
High School Diploma -
High School
Patiala, Punjab India03.2018
Skills
- Professional telephone demeanor
- Complaint resolution and Retail store support
- Customer Relationship Management (CRM)
- Problem-solving abilities and Computer Skills
- Quality Assurance Controls
- Data Entry, Microsoft Office and Technical Support
- Fraud/Crime and Theft Detection
- Surveillance techniques and CCTV Monitoring
- Law Enforcement Collaboration and Policy Enforcement
- Access Control and Staff Training
- First Aid Trained
- Customer Service and Detail Oriented
- Order Taking/Catering and Events
- Equipment Inspection and Maintenance
- Food safety and sanitation
- Tandoori expertise
- Staff Supervision and Coordination
- Hand Soldering Proficiency, Heat gun operations and Hand tools
- Wiring harness assembly
- Parts Assembly and Quality Control
- Testing and troubleshooting
Accomplishments
Gold Medalist in Sports (State Level)
Certification
Certification Name, Organization, MM/DD/YY
- Security Guard License - (2023/2024)
- CPR Certification/First Aid (2023/2025)
- Computer literacy course (2018/2019)
- Cyber Security course (2018/2019)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Electronic Assembler
Gva Lightning
11.2023 - 01.2024
Loss Prevention Officer
Square One Shopping Centre
09.2023 - 01.2024
Electronic Assembler
CTDI Logistics Service
04.2022 - 02.2023
Electronic Assembler
Phoenix EDT Inc.
02.2021 - 12.2021
Warehouse Order Picker
Canada Cartage
09.2020 - 12.2020
Indian Tandoori Cook
Bombay To Go
02.2020 - 10.2020
Associate of Arts - Business
Canadore College of Applied Arts And Technology
High School Diploma -
High School
Similar Profiles
Alex JimenezAlex Jimenez
General Contractor Assistant at GVA Home Repair and Services LLCGeneral Contractor Assistant at GVA Home Repair and Services LLC
Jéhu Emmanuel MENDOMEJéhu Emmanuel MENDOME
Responsable Back-Office et Qualité des Opérations FTTH at GVA GABONResponsable Back-Office et Qualité des Opérations FTTH at GVA GABON
Benny LozanoBenny Lozano
Regional Maintenance Supervisor at GVARegional Maintenance Supervisor at GVA
Cassandra MandapCassandra Mandap
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit
HIREN PATELHIREN PATEL
Senior Abilities and Accommodation Specialist at Humber PolytechnicSenior Abilities and Accommodation Specialist at Humber Polytechnic