KOMAL SHARMA
Toronto,ON
Summary
For the success of the organization in a better way, I am glad to use my knowledge, expertise and experience. My passion, hard working and goal-oriented attitude makes me an ideal candidate. Loves to learn new things and pretty much comfortable in grabbing it quickly. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Recently i have completed my internship as HR in Alfa employment
Overview
5
5
years of professional experience
Work History
Sales Specialist
RPM Home Renovation
02.2024 - 05.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Executive
Sansar Oil Mills
10.2020 - 11.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Relationship Manager
Kotak Mahindra Bank
03.2019 - 11.2020
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Monitored customer feedback and generated reports to identify areas of improvement.
Education
Business Analysts -
Rajesh IT
Brampton, ONLogistics And Supply Chain Management, Business Administration -
Canadore College of Applied Arts And Technology
01.2024
Human Resource Management -
Niagara College
10.2022
Masters In Public Policy And Public Administration -
Central University of Jammu
11.2020
Bachelors Of Science -
University of Jammu
11.2018
Skills
- Computer Skills
- Work Order Analysis
- Critical Thinking
- Inventory Coordination
- Employee Training
- Process Improvement
- Active Listening
- Production and processing
- Manufacturing
- Staff Supervision
- Supply Chain Management
- Project Management
- MS Office
- Business Management
- Provide customer support
- Provide delivery appointments
- Acquiring new skills fast and effectively implement them
Languages
English
Full Professional
Timeline
Sales Specialist
RPM Home Renovation
02.2024 - 05.2024
Sales Executive
Sansar Oil Mills
10.2020 - 11.2021
Relationship Manager
Kotak Mahindra Bank
03.2019 - 11.2020
Business Analysts -
Rajesh IT
Logistics And Supply Chain Management, Business Administration -
Canadore College of Applied Arts And Technology
Human Resource Management -
Niagara College
Masters In Public Policy And Public Administration -
Central University of Jammu
Bachelors Of Science -
University of Jammu