Komal Sharma
Abbotsford,BC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service
J's Pizza
02.2024 - 05.2024
- Enhanced customer loyalty through exceptional customer service and personalized recommendations.
- Managed high call volume while maintaining exceptional customer service standards.
- Pizza Maker
- Answering Phone calls
Grocery Associate
Freshco
12.2023 - 02.2024
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Front Desk Receptionist
Mobility Physiotherapy Clinic
09.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Computer Information Systems
University of The Fraser Valley
Abbotsford, BC04.2025
Skills
- Customer Service
- Answering phone calls
- Computer Skills
- Ability to Multitask
- Excellent Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service
J's Pizza
02.2024 - 05.2024
Grocery Associate
Freshco
12.2023 - 02.2024
Front Desk Receptionist
Mobility Physiotherapy Clinic
09.2023 - 12.2023
Computer Information Systems
University of The Fraser Valley
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