Dynamic and customer-focused professional with proven success in sales and hospitality, known for delivering exceptional guest experiences, exceeding targets, and creating lasting customer relationships in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Himalayn coffee house
Toronto, Ontario
02.2025 - 05.2025
Crafted a wide range of espresso-based drinks with precision, including cappuccinos, lattes, and macchiatos.
Specialized in creating beautiful latte art, including hearts, rosettas, and tulip designs, enhancing the customer experience..
Maintained a clean, organized workspace and followed strict hygiene and food safety protocols.
Provided fast, friendly service during peak hours while accurately handling POS transactions.
Assisted with inventory restocking, equipment cleaning, and daily opening/closing procedures.
Sales Associate
bath and body works
Toronto, Ontario
08.2024 - 01.2025
Assisted customers with product selection, promotions, and gift recommendations.
Maintained product displays, restocked shelves, and ensured store cleanliness.
Handled POS transactions, returns, and gift card processing accurately.
Promoted seasonal collections and helped boost sales during peak holiday periods.
Delivered exceptional customer service, contributing to a positive shopping experience.
Sales Associate
Urban Style Clothing
Toronto, Ontario
10.2023 - 06.2024
Assisted customers daily, providing product advice and style recommendations aligned with current urban fashion trends..
Contributed to a 10% increase in monthly sales by effectively upselling and promoting seasonal collections.
Maintained organized, visually appealing merchandise displays to enhance the customer shopping experience.
Handled POS transactions and supported inventory management, ensuring that popular items remained in stock.
Team Member
Tim Hortons
Toronto ( UNION STATION), Canada
05.2022 - 08.2023
Maintained a clean and hygienic work area, ensuring food safety standards.
Handled cash, refunds, and balanced drawers with accuracy.
Trained new team members for smooth onboarding.
Delivered fast, friendly service in a high-paced environment.