Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
Generic
Komal Rangwani

Komal Rangwani

Chilliwack,Canada

Summary

Professional leader with strong background in supervisory roles. Adept at driving team collaboration and achieving targeted results. Skilled in conflict resolution, performance management, and operational efficiency. Known for adaptability and reliability in dynamic environments. Proven ability to inspire and lead teams towards organizational success.

Overview

5
5
years of professional experience

Work History

Head Supervisor

Canco Gas Station
10.2023 - 03.2024
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
  • Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.

Head Cashier

Shell
11.2020 - 03.2024
  • Setting goals for performance and deadlines in ways that comply with company's plans and vision.
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks.
  • Monitoring employee productivity and providing constructive feedback and coaching.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.

Team Leader

McDonald's
09.2020 - 10.2021
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency. Integrated process improvements to increase overall workflow. Fostered positive employee relationships through effective communication, training and development coaching. Assessed, motivated and empowered team members to build customer satisfaction and loyalty, to support retention and growth. Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Responsibilities

Barista Trainer

Starbucks
09.2019 - 09.2020
  • Taught team members how to make latest drinks and correctly perform new procedures. Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders. Listened to customer desires and needs to recommend optimal products. Enthusiastically engaged customers during busy periods to keep mood light and fun. Prepared more than 70 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Achievements/Tasks

Education

Canadian Business Management -

Vancouver Community College
Vancouver, BC
12.2020

High School Diploma - undefined

Institution/Place of Education
06.2019

Skills

  • Managing workflow
  • Relationship development
  • Team supervision
  • Microsoft Word, Excel, Outlook
  • Sales expertise
  • Innovation and creativity
  • Customer service
  • Goal oriented
  • Decision-making
  • Analytical thinking
  • Conflict resolution
  • Training and mentoring

LANGUAGES

English
Full Professional
Hindi
Full Professional

Hobbies and Interests

Reading and Writing, Web designing and Stocks

Timeline

Head Supervisor

Canco Gas Station
10.2023 - 03.2024

Head Cashier

Shell
11.2020 - 03.2024

Team Leader

McDonald's
09.2020 - 10.2021

Barista Trainer

Starbucks
09.2019 - 09.2020

High School Diploma - undefined

Institution/Place of Education

Canadian Business Management -

Vancouver Community College

Similar Profiles

CREATE PROFILE
Komal Rangwani