Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative / Cashier
Husky Gas station
08.2023 - Current
Process transactions accurately and efficiently
Handle various payment methods, including cash, credit cards, and debit cards
Provide exceptional customer service by greeting patrons, answering inquiries, and assisting with purchases
Maintain cleanliness and organization of checkout area
Monitor fuel pumps and assist customers with fueling if needed
Receptionist/ Personal Assistant
Raghav And Raghav's Associates
06.2022 - 04.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelors in Business Administration - Human Resource Management
Algoma University
Sault Ste. Marie, ON
12.2027
Commerce -
GD Goenka School
Delhi , India
07.2022
Skills
Numerical Proficiency: Ability to handle cash, perform basic arithmetic calculations, count money, and provide correct change quickly and accurately
Competency in operating electronic cash registers, scanners, and other POS systems to process transactions, scan items, and manage payments
A keen eye for accuracy in handling cash, processing transactions, and ensuring the correct pricing and codes for items scanned
Strong communication skills to interact with customers courteously, answer inquiries, resolve issues, and provide assistance with purchases
Customer Service
Point of Sale (POS) Systems
Strong communication skills, including verbal, written, and interpersonal communication
Ability to work independently or as part of a team
Time management and organizational skills, ability to prioritize tasks and meet deadlines
Certification
Smart Serve
Availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Customer Service Representative / Cashier
Husky Gas station
08.2023 - Current
Receptionist/ Personal Assistant
Raghav And Raghav's Associates
06.2022 - 04.2023
Bachelors in Business Administration - Human Resource Management