Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
09.2023 - Current
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance team performance.
Maintained productive, efficient approach to all tasks.
Assisted customers in selecting merchandise best suited to needs.
Assistant Manager
Beavertrails
11.2021 - 05.2023
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Scheduled staff shifts to ensure proper coverage during peak hours .
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions of the company.
Security Supervisor
GardaWorld Security
12.2020 - 09.2021
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Prepared and submitted reports to keep management informed of security activities and developments.
Monitored and approved access control systems for accessibility to authorized personnel.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Responded swiftly to security incidents and effectively resolved security issues.
Education
2 Years Diploma in Business - Accounting And Business Management
Canadore College of Applied Arts And Technology
Toronto, ON
04.2022
Skills
Customer Service
Equipment Operation
Flexible Schedule
Organizing Work Stations
Complaint Resolution
Workplace Safety
Following Instructions
Positive Attitude
teamwork
Problem-Solving
Computer Skills
Product Knowledge
Timeline
Team Member
Tim Hortons
09.2023 - Current
Assistant Manager
Beavertrails
11.2021 - 05.2023
Security Supervisor
GardaWorld Security
12.2020 - 09.2021
2 Years Diploma in Business - Accounting And Business Management