Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Komal Patel

Edmonton,AB

Summary

Dynamic retail professional with extensive experience at Subway, excelling in inventory management and customer service. Proven ability to enhance sales through effective team collaboration and strategic promotions. Recognized for maintaining high food safety standards while driving operational efficiency and fostering positive customer relationships. Committed to delivering exceptional service and achieving business goals.

Overview

11
11
years of professional experience

Work History

Crew Member

McDonald
Edmonton, Alberta
12.2024 - Current
  • Processed takeout orders swiftly to ensure timely meal delivery.
  • Checked expiration dates on products prior to customer service.
  • Prepared beverages including coffee drinks, smoothies, and milkshakes per company standards.
  • Completed opening and closing tasks such as workstation setup and supply restocking.
  • Maintained thorough knowledge of store policies regarding payments and returns.
  • Educated customers on menu items, ingredients, and nutritional information.
  • Organized dining room tables with necessary condiments and napkins before seating.
  • Provided excellent customer service to foster a positive dining atmosphere.

Store Manager

Subway
Edmonton, Alberta
09.2018 - 03.2025
  • Maintained accurate records of employee performance reviews to track development and progress.
  • Conducted regular price checks to ensure competitive pricing and enhance sales.
  • Managed daily banking activities, including deposits and withdrawals for financial accuracy.
  • Recruited, trained, and supervised new employees to build a skilled workforce.
  • Monitored inventory levels and placed orders to ensure optimal stock availability.
  • Developed relationships with suppliers to negotiate favorable pricing agreements.
  • Implemented systems for tracking stock movement, enhancing operational efficiency.
  • Prepared monthly reports on sales figures, expenses, and profits for management review.

Cashier

Dollarama
Edmonton, Alberta
01.2019 - 06.2019
  • Balanced daily transactions using computerized point-of-sale system for accuracy.
  • Delivered superior customer service by promoting loyalty programs to enhance sales.
  • Maintained orderly checkout area, restocking supplies and ensuring cleanliness.
  • Processed returns and exchanges following store policies to uphold customer satisfaction.
  • Organized promotional displays strategically to increase merchandise visibility and sales.
  • Trained new team members in cash register operations and customer service standards.
  • Resolved customer complaints professionally, adhering to company policy for conflict resolution.
  • Conducted price checks and verified customer age for alcohol or tobacco purchases.

Retail Supervisor

Husky gas station
Edmonton, Alberta
01.2016 - 06.2018
  • Coordinated advertising campaigns and discounts to increase sales volume.
  • Developed strong relationships with key suppliers through exceptional service delivery.
  • Maintained organized work environment to enhance customer shopping experience.
  • Trained new employees on product knowledge, customer service, and cash handling procedures.
  • Monitored team sales performance to ensure goal achievement.
  • Conducted daily audits of merchandise displays, pricing accuracy, and security measures.
  • Implemented point-of-sale systems to improve operational efficiency.
  • Resolved customer complaints promptly while fostering positive relations.

Retail Sales Associate

Husky gas station
Edmonton, Alberta
12.2013 - 12.2015
  • Greeted customers upon store entry and assessed assistance needs.
  • Operated cash registers, accurately processing sales, returns, and exchanges.
  • Assisted customers in product selection based on individual needs.
  • Promoted special offers to drive additional sales and enhance customer experience.
  • Handled customer complaints professionally, ensuring satisfaction.
  • Stocked shelves following company standards and maintained orderly merchandise.
  • Trained new employees on equipment use and safety protocols.
  • Maintained cleanliness of work environment through regular cleaning duties.

Education

Associate of Arts -

General Arts And Science
Niagara Falls, ON
03-2013

Skills

  • Order processing
  • Cash handling
  • Food safety
  • Inventory management
  • Customer service
  • Team collaboration
  • Sales promotion
  • Point-of-sale systems
  • Time management
  • Menu knowledge
  • Workstation organization
  • Point-of-sale transactions
  • Safety
  • Self-discipline
  • Food preparation
  • Performance improvement
  • Drive-thru operations
  • Food running

Accomplishments

  • Employee of the month
  • highest sales for store
  • highest % of speed to serve customers

Timeline

Crew Member

McDonald
12.2024 - Current

Cashier

Dollarama
01.2019 - 06.2019

Store Manager

Subway
09.2018 - 03.2025

Retail Supervisor

Husky gas station
01.2016 - 06.2018

Retail Sales Associate

Husky gas station
12.2013 - 12.2015

Associate of Arts -

General Arts And Science

Similar Profiles

CREATE PROFILE
Komal Patel