Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
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Komal Patel

St. Catharines,ON

Summary

Experienced Admission Officer with strong skills in team supervision, admissions processes, and increasing operational efficiency. Skilled in fostering teamwork, improving procedures, and ensuring successful admissions outcomes. Adept at training teams and maintaining strong relationships with educational institutions.

Overview

5
5
years of professional experience

Work History

Admission Officer

CAREER CRAFT CONSULTANTS
Vadodara, Gujarat
12.2022 - 03.2024
  • Supervise and mentor the admissions team to ensure that they achieve individual and team goals.
  • Foster a collaborative and motivated team environment.
  • Delegating work and managing the schedules of team members accordingly to meet deadlines.
  • Regular training and updating on admission policy, visa policy, and international education systems.
  • Oversee the entire admissions lifecycle, from initial inquiry to final enrollment.
  • Ensure the completeness and accuracy of applications before submission to partner institutions.
  • Maintenance of university relations and correspondence regarding applications.
  • Follow up on application statuses, team productivity, and conversion rates, reporting to senior management on a regular basis.
  • Update client interactions and application statuses in the CRM system.

Operation Executive

BARODA GLOBAL SHARED SERVICES PVT LTD. (wholly owned subsidiary of Bank of Baroda)
Vadodara, Gujarat
10.2020 - 05.2022
  • Monitor and manage General Ledger accounts (Accounts Payable and Accounts Receivable) and NPCI accounts on a daily basis to ensure accuracy and compliance.
  • Handle failed refund processes, including credit adjustments, chargebacks, banking ombudsman escalations, and fraud transaction-related activities.
  • Prepare and maintain daily MIS reports, and oversee NEFT processing to ensure timely and accurate financial operations.
  • Conduct the reconciliation of transactions, making sure that all inconsistencies are detected, examined, and addressed without delay.
  • Oversee the financial components of operational activities, ensuring they align with the organization's policies and goals.
  • Adhere to regulatory standards and product-specific guidelines, implementing controls as needed to reduce risk while maintaining operational integrity.

Operations Executive

VISHAL POLY PLAST
Vadodara, Gujarat
06.2019 - 09.2020
  • Creating and executing operational strategies related to organizational goals, and improving the operational performance of the organization.
  • Managing and streamlining processes to improve workflows by eliminating bottlenecks, and using automation where appropriate.
  • Plan and control budgeting, as well as the distribution of resources, for a variety of departments to maintain cost-efficient operations.
  • Lead multidisciplinary teams to develop and implement projects within the organization in accordance with the requirements.
  • Applying supply chain management techniques to improve processes and secure contracts with vendors that are more beneficial for the organization.
  • Monitor the use of metrics and data analysis (output) to make decisions that maximize performance while mitigating risk based on performance indicators.
  • Encourage the sharing of ideas between departments to improve communications and customer support.

Education

Bachelor of Science - Bachelor of Computer Application

NAVRACHANA UNIVERSITY
Vadodara, Gujarat
05-2019

Skills

  • Interviewing techniques
  • Admissions management
  • Cross-functional teamwork
  • Work assignment delegation
  • Performance monitoring
  • Deadline management
  • Strategic planning and execution
  • Cross-functional coordination
  • Team leadership

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Business Analysis and Process Management, Coursera- Feb 2025

Timeline

Admission Officer

CAREER CRAFT CONSULTANTS
12.2022 - 03.2024

Operation Executive

BARODA GLOBAL SHARED SERVICES PVT LTD. (wholly owned subsidiary of Bank of Baroda)
10.2020 - 05.2022

Operations Executive

VISHAL POLY PLAST
06.2019 - 09.2020

Bachelor of Science - Bachelor of Computer Application

NAVRACHANA UNIVERSITY
Komal Patel