Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Komal Parmar

Burnaby,Canada

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

Small Business Owner

Papa Johns Pizzeria
01.2023 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Trained and guided team members to maintain high productivity and performance.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Store Manager

Panago Pizza
07.2019 - 10.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Administrative assistant

Container West Manufacturing (Richmond)
02.2018 - 08.2019
  • This company deals in selling - renting new and used shipping containers as well as manufacturing custom enclosures.

Marketing Manager

Premi Brasscom International Pvt. Ltd. (India)
05.2014 - 12.2017
  • India's reputed manufacturer and Exporter Company of electrical, valves and machine parts.

Personal Banker

HDFC BANK Limited (India)
02.2011 - 04.2014
  • HDFC Bank Limited is an Indian banking and financial services company, India's largest private sector bank by assets and by market capitalization as of April 2021
  • It is the third largest company by market capitalization on the Indian stock exchanges.

Education

Masters of Business Administration (MBA) -

New York Institute of Technology
Vancouver, BC
07.2019

Bachelor of Business Administration (BBA) -

P. S. Hirpara Mahila College
Gujarat, India
03.2010

Skills

  • Ability to build and maintain relations with customers and partners
  • Critical thinking and problem-solving
  • Exceptional interpersonal and communication skills
  • Holistic understanding of business
  • Dedicated time management
  • Teamwork, able to lead & Inspire People
  • Business intelligence
  • Able to implement effective administrative & marketing strategies
  • Flexible and adaptable, attention to detail
  • Fluent in Multiple languages like English, Hindi, Gujarati, Punjabi
  • Computer skills
  • Sales skills
  • Presentation skills

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Small Business Owner

Papa Johns Pizzeria
01.2023 - Current

Store Manager

Panago Pizza
07.2019 - 10.2022

Administrative assistant

Container West Manufacturing (Richmond)
02.2018 - 08.2019

Marketing Manager

Premi Brasscom International Pvt. Ltd. (India)
05.2014 - 12.2017

Personal Banker

HDFC BANK Limited (India)
02.2011 - 04.2014

Masters of Business Administration (MBA) -

New York Institute of Technology

Bachelor of Business Administration (BBA) -

P. S. Hirpara Mahila College
Komal Parmar