Driven administrative professional with a proven track record at Klarity Wash, adept in office administration and spreadsheet management. Excelled in building customer relationships and streamlining processes, enhancing operational efficiency. Skilled in clerical support and presenting data effectively, I significantly contributed to team success through meticulous organization and proactive communication.
Hi, I’m
Komal Mishra
Edmonton,AB
Summary
Overview
12
years of professional experience
Work History
Klarity Wash
Administrative Assistant
08.2022 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Potenza Global Solutions Pvt Ltd
HR Administrative Assistant
10.2012 - 08.2021
Job overview
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Answered and redirected incoming phone calls for office.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Helped employees register for benefits programs using online portals.
- Conducted exit interviews with employees.
- Monitored and analyzed employee satisfaction survey results.
- Participated in job fairs to recruit new talent.
- Created job descriptions on boards for vacant jobs.
- Aided staff with employee performance review paperwork and documentation.
- Updated and maintained employee attendance records.
- Converted employee status from temporary to permanent.
- Developed and maintained HR policies and procedures.
- Tracked various statistics and kept detailed records to support human resources department.
- Checked references for potential candidates.
- Studied research and trends on best practices in HR field.
- Responded to employee inquiries regarding benefits and other HR topics.
- Compiled employee records from individual departments to maintain central files.
Education
Mahatma Gandhi UniversityIndia
MBA from Masters in Human Recourse
06.2014
University Overview
M.G Science InstituteEdmonton, AB
Bachelor of Science from Physics
05.2011
University Overview
Skills
- Expense Reporting
- Presentation Design
- Clerical Support
- Office Administration
- Reception oversight
- Meeting planning
- Data Entry
- Spreadsheet Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Software
QuickBook
Recruitment Portal
Monster
Filmora
Timeline
Administrative Assistant
Klarity Wash
08.2022 - Current
HR Administrative Assistant
Potenza Global Solutions Pvt Ltd
10.2012 - 08.2021
Mahatma Gandhi University
MBA from Masters in Human Recourse
M.G Science Institute
Bachelor of Science from Physics
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