Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
4
4
years of professional experience
Work History
Crew Member/Crew Trainer
McDonald's Restaurant
07.2022 - 09.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Mentored junior employees to improve performance, food safety, and customer service.
Maintained current knowledge of all team position requirements.
Customer Service Representative
Circle K
09.2022 - 12.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Staff Nurse
Saini Hospital
02.2020 - 03.2022
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.