Hi, I’m
Komal Katara
Peterborough,ON
Summary
Retail Sales Supervisor with experience in the leadership and motivation of dynamic teams. Strong program management and organizational skills with the ability to reach goals within set deadlines. Highly effective communicator with career-spanning skills in building and maintaining employee morale while maximizing efficiency. Creative problem solver with a proven record of delivering solutions under pressure. #Readytowork
Overview
7
years of professional experience
Work History
Janetville Convenience Store & LCBO
Retail Sales Supervisor
01.2024 - Current
Job overview
- Supervise, evaluate, monitor, and provide directions to store staff
- Hire and train Sales staff, cashiers, and kitchen staff
- Prepare work schedules and assign work to sales workers
- Authorize payments, return merchandise, and sell merchandise
- Initiate necessary actions to correct and resolve customer complaints
- Maintain or charge product displays including those required for periodic sales events
- Prepare and manage inventory and order merchandise LCBO, Beer Store, and other vendors
- Prepare reports on sales volumes, merchandising, and other matters required
- Prepare reports regarding sales volumes, merchandise, and employee matters
- Enforcing merchandise control procedures to eliminate fraud, theft, and other losses
- May perform same duties as workers supervised in case of shortage of workers
- Compiling the end of the shift report
- Maintained sales staff by selecting, orienting, and training employees.
Reliance Mart
Stock Associate
05.2017 - 12.2023
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Consistently lifted materials weighing as much as 70 lbs.
Education
FET RBS College AgraIndia
Chemical Engineering
Fleming CollegePeterborough, ON
Pursuing International Business Management
08.2024
Skills
- LEADERSHIP SKILLS (5 years)
- OPERATIONS (1 year)
- Problem-solving
- Microsoft Office
- Training
- Onsite
- Site Safety
- Analytical problem-solving and decision-making skills
- Budgeting
- Coaching
- Collaboration &Teamwork
- Communication skills - English is spoken and written fluently
- Conceptual Thinking
- Conflict Resolution
- Delegation
- Exceptional leadership skills
- Finance
- Goals and performance
- Customer Relationship Building
- Relationship building and management
Additional Information
References available on request
Personal Information
Title: On-Site Retail Sales Supervisor
Languages
English
Full Professional
Timeline
Retail Sales Supervisor
Janetville Convenience Store & LCBO
01.2024 - Current
Stock Associate
Reliance Mart
05.2017 - 12.2023
FET RBS College Agra
Chemical Engineering
Fleming College
Pursuing International Business Management
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