Komal Batra
Ludhiana,Punjab
Summary
Dedicated professional with a proven track record in healthcare and child care, exemplified by roles at DMC HOSPITAL Ludhiana and Nanny Ninja. Expert in hygiene practices and patient satisfaction, blending CPR training with exceptional patience and understanding. Achieved significant improvements in client satisfaction and safety protocols, showcasing a commitment to excellence and empathy in patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child Caregiver
Nanny Ninja
04.2024 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Clinical Assistant
William Osler Health System
09.2023 - 04.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Patient Care Coordinator
DMC HOSPITAL Ludhiana
09.2017 - 07.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Education
Post Graduate Certificate - Human Resources Management
Algoma University
Brampton, ON09-2024
MBA - Finance And Marketing
PTU
India08-2017
Bachelor's Degree - Commerce
Punjab University
India08-2015
Skills
- Patience and understanding
- CPR training
- Cleaning and sanitizing
- Hygiene and Cleanliness
- Early Childhood Education
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Early Childhood Education Certificate - Various accredited institutions.
- Food Handler Certification - ServSafe or National Restaurant Association.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Child Caregiver
Nanny Ninja
04.2024 - Current
Clinical Assistant
William Osler Health System
09.2023 - 04.2024
Patient Care Coordinator
DMC HOSPITAL Ludhiana
09.2017 - 07.2023
Post Graduate Certificate - Human Resources Management
Algoma University
MBA - Finance And Marketing
PTU
Bachelor's Degree - Commerce
Punjab University
Similar Profiles
Mary Jane FerarenMary Jane Feraren
Data Processing Analyst at Ninja Global Inc DBA Support NinjaData Processing Analyst at Ninja Global Inc DBA Support Ninja
Dinda AsriDinda Asri
Senior Client Account Manager at Ninja Direct in Ninja VanSenior Client Account Manager at Ninja Direct in Ninja Van
Nicole SchlossbergNicole Schlossberg
Private Nanny at Private family Nanny | The Nanny SolutionPrivate Nanny at Private family Nanny | The Nanny Solution
Navneet SharmaNavneet Sharma
Manager - Data PIM at WiproManager - Data PIM at Wipro
VIPEN KASHYAPVIPEN KASHYAP
Sr. Zonal Manager Division- GVT at Somany Ceramics LimitedSr. Zonal Manager Division- GVT at Somany Ceramics Limited