Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

KOMAL BANDEY

Moncton,NB

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

9
9
years of professional experience

Work History

Cook

Fresh Casual Restaurant
04.2022 - Current
  • Setting up workstations with all needed equipment ingredients and cooking equipment
  • Preparing ingredients to use in cooking
  • Cooking food in fryers and grilling
  • Keep a sanitized and orderly environment in the kitchen
  • Ensure all food and other items are stored properly
  • Check the quality of ingredients
  • Knowledge of various cooking procedures and methods (grilling, boiling etc.)
  • Ability to work in a team.

Office Administration

Global Immigration
07.2021 - 04.2022
  • Provide administrative services to ensure effective and efficient administrative operations
  • Handle office tasks, such as filing, distribute regular and electronic mail and co-ordinate the flow of information internally and with other departments and organizations
  • Schedule meetings, book appointments, and conferences for the consultant
  • Record and prepare minutes of meetings over phone and in-person
  • Set up and maintain filing systems and frequently controlling confidential materials and documents
  • Prepare and key in correspondence and legal documents, such as affidavits and case briefs
  • Answer phone calls, electronic enquiries, direct calls and messages to clients
  • Determine and establish office procedures and maintain manual and computerized information filing systems.

Administrative Assistant

I.T.S 2008 (9102-4737 Quebec Inc.)
01.2021 - 04.2021
  • Prepare, edit, and proofread invoices, publications, reports, and related material
  • Make travel arrangement as required and organize workshop and conferences
  • Order office supplies and maintain supply inventory
  • Answer phone call and electronic enquiries and direct calls and messages to appropriate parties
  • Compile data, statistics and generate reports to support research activities.

Worker

Axis Lighting Inc.
04.2020 - 04.2020

• Replace fuses, ballasts and lamp sockets.

• Safely operate power tools and equipment and electrical testing equipment.

• Follow safely procedures, rules and regulations at all times.

• Replace ballasts, lamps, optics and installation of a variety of manufactured UL listed kits.

Worker

Newrest
12.2018 - 04.2020
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Worked fast to complete tasks and meet daily deadlines.


Customer Service Representative

Vodafone Mobile Services
01.2016 - 08.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services, and company information.
  • Improved resolution time with effective problem-solving for customer complaints.

Education

Diploma in Computer Science Technology- Software Testing -

Matrix College of Management, Technology and Healthcare Inc.
Montreal, QC
03.2020

Skills

  • Basic computer literacy skills
  • Organizational skills
  • Strategic planning and scheduling skills
  • Time-management skills
  • Verbal and written communication skills
  • Critical thinking skills
  • Quick-learning skills
  • Detail-oriented

Timeline

Cook

Fresh Casual Restaurant
04.2022 - Current

Office Administration

Global Immigration
07.2021 - 04.2022

Administrative Assistant

I.T.S 2008 (9102-4737 Quebec Inc.)
01.2021 - 04.2021

Worker

Axis Lighting Inc.
04.2020 - 04.2020

Worker

Newrest
12.2018 - 04.2020

Customer Service Representative

Vodafone Mobile Services
01.2016 - 08.2018

Diploma in Computer Science Technology- Software Testing -

Matrix College of Management, Technology and Healthcare Inc.
KOMAL BANDEY