KOMAL BAJAJ
Halifax,NS
Summary
Customer-focused with solid understanding of retail dynamics, marketing and administration. Offering 4+ years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial services advisor
Rbc (Royal bank of canada)
2022.08 - Current
- Managing customers bank accounts: - open, close and oversee transactions (Including investigating transactions)
- Refer clients to in-house financial experts as based on their financial requirements
- Advising customers on bank services as per their needs
- Managing, redirecting and resolving over 300 clients calls over week
- Expert in role (Training new advisors for all aspects required for the role)
- Highly proficient in using banking software.
Sales assistant manager
Walmart (osl), ON
2020.10 - 2023.09
- Managing Full and Part time staff including overrides and day to day issues
- Preparing the schedule for Full and Part time staff
- Proficient knowledge of ADP programme
- Selling phones
- Inventory handling
- Incoming calls
- Meeting all sale monthly targets
- Responsible for full training and coaching for all the staff members.
Distribution administrative assistant
Expeditors, ON
2021.10 - 2022.02
- Supply Chain Management
- Assigning orders to different carriers
- Making KPI reports
- Making excel sheet reports of orders
- Vast knowledge of EDMS and Pyramid Software
- Vast knowledge of NAV for data order entering.
Retention specialist
S&p data, ON
2019.10 - 2021.01
- Taking High volume calls
- Retaining customer in the company
- Selling phones and explaining about there monthly bill
- Maintaining time management of the call
- Following the script.
Administrative Assistant
Pam Hundal law office, ON
2018.01 - 2020.09
- Communicate with clients via phone calls and email
- Booking appointments
- Responding to the emails back and forth
- Clerical work
- Processing all the real estate files which includes (purchase/sale/re-financing).
Wireless sales manager
Freedom mobile, ON
2018.05 - 2019.08
- Ensure high level of customer satisfaction through excellent sales service welcome customers to the store and answers their queries
- Process POS purchase
- Cross selling products
- Maintain in- stock and presentable condition assigned areas
- Handle return of merchandise
- Build productive relationship with customer
- Provide training.
Education
Advanced Diploma - BUSINESS Administration
George Brown college
08.2021
Advanced Diploma - BUSINESS MANAGEMENT
Humber institute of technology and Advanced Learning
04.2019
Skills
- Microsoft office
- Multitasking
- Excel
- Sales Development
- Licensed Financial Advisor
- Sales expertise
- Marketing
- Team player
Languages
English
Native or Bilingual
Certification
Financial advisor
Timeline
Financial services advisor
Rbc (Royal bank of canada)
2022.08 - Current
Distribution administrative assistant
Expeditors, ON
2021.10 - 2022.02
Sales assistant manager
Walmart (osl), ON
2020.10 - 2023.09
Retention specialist
S&p data, ON
2019.10 - 2021.01
Wireless sales manager
Freedom mobile, ON
2018.05 - 2019.08
Administrative Assistant
Pam Hundal law office, ON
2018.01 - 2020.09
Advanced Diploma - BUSINESS Administration
George Brown college
Advanced Diploma - BUSINESS MANAGEMENT
Humber institute of technology and Advanced Learning