Komal
Dartmouth,NS
Summary
Dedicated Junior Assistant Manager with strong customer service skills, focused on enhancing the shopping experience and driving sales through effective problem-solving and team collaboration.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Junior Assistant Manager
Bikini Village
Dartmouth, NS
03.2025 - Current
- Assisted in managing daily store operations and ensuring optimal customer service standards.
- Collaborated with team members to maintain inventory accuracy and product presentation.
- Supported the training of new staff on operational policies and customer engagement techniques.
- Executed visual merchandising strategies to enhance store appeal and drive sales.
- Resolved customer inquiries effectively, fostering positive shopping experiences and loyalty.
- Analyzed sales data to identify trends, optimize merchandise assortment, and maximize profit margins.
- Boosted sales with targeted marketing strategies, innovative product displays, and engaging promotional events.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Key Holder
Bikini Village
Dartmouth, NS
01.2025 - 03.2025
- Assisted in daily store operations, ensuring smooth customer service and sales processes.
- Maintained accurate inventory levels through regular stock checks and organization.
- Provided support to team members during peak hours, enhancing overall efficiency.
- Handled cash transactions accurately while adhering to company policies.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Quality Controller
K-Bro Linen Systems
Mississauga, ON
10.2024 - 12.2024
- Conducted quality inspections on linen products to ensure compliance with standards.
- Assisted in identifying defects and implementing corrective actions to enhance product quality.
- Collaborated with production teams to maintain consistent quality during operations.
- Documented inspection results and communicated findings to supervisors for process improvement.
- Utilized quality control tools to monitor processes and identify areas for enhancement.
- Maintained organized records of quality control activities for future reference and analysis.
Team Member
Tandoori Haveli
Mississauga, ON
08.2024 - 09.2024
- Assisted in food preparation and presentation to ensure quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline workflow during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Diploma - Travel And Tourism
Cambrian College of Applied Arts And Technology
North York, ON 09.2022 - 12.2023
Skills
- Leadership qualities
- Staff training and development
- Recruitment and hiring
- Task delegation
- Customer service
- Problem-solving
- Multitasking and organization
- Time management
- Team leadership
- Adaptability and flexibility
- Scheduling and planning
- Money handling
- Sales reporting
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Timeline
Junior Assistant Manager
Bikini Village
03.2025 - Current
Key Holder
Bikini Village
01.2025 - 03.2025
Quality Controller
K-Bro Linen Systems
10.2024 - 12.2024
Team Member
Tandoori Haveli
08.2024 - 09.2024
Diploma - Travel And Tourism
Cambrian College of Applied Arts And Technology
09.2022 - 12.2023