KOMAL
Brampton,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
MIWAY IMMIGRATION
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Package Handler
FedEx:Ground
11.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Data Analytics For Business
ST CLAIR COLLEGE
Mississauga, ON01.2024
Bachelor of Science - Computer Science
GURU NANAK DEV UNIVERSITY
GURDASPUR,INDIA05.2021
Skills
- Customer Service
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Outlook
- File Organization
- Strong Problem Solver
- Data organization
- Mail handling
- Project Management
- Team Bonding
Languages
English
Native or Bilingual
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
SUPPLY CHAIN ANALYSIS
DATA VISUALIZATION
Timeline
Administrative Assistant
MIWAY IMMIGRATION
01.2024 - Current
Package Handler
FedEx:Ground
11.2022 - Current
Data Analytics For Business
ST CLAIR COLLEGE
Bachelor of Science - Computer Science
GURU NANAK DEV UNIVERSITY
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