Kole Miller
Toronto,Canada
Summary
Dynamic hospitality professional with nearly a decade of experience in curating exceptional guest experiences. Proven ability to excel in fast-paced environments while maintaining a focus on customer satisfaction and operational efficiency. Strong asset to any team, bringing expertise in service excellence and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dime on Queen
06.2022 - 03.2024
- Greeted guests, gave food and drink recommendations, served large parties in a busy dive bar setting, managed wide range of customer requests and gave exceptional service
Village Genius Pub
10.2020 - 05.2022
- Tended to tables and guests as well as served a wide range of European beers and food
- Participated in food and alcohol pairing, learned to differentiate between a wide range of import beers, and provided exceptional service throughout the restaurant
Waverly Bar & Grill
05.2016 - 09.2020
- Serving guests food and drinks, dinner & table service, assisting customers with VLT's, stock orders, inventory and occasional bartending
- Was a key holder and part of FOH management
Education
Bachelor of Arts -
University of Regina
01.2021
Diploma -
St. Henry's Sr. School
01.2015
Skills
- Well-mannered
- Personable
- Consistent
- Customer Service Focused
- Strong work ethic both independently and as part of a team
- Strong initiative
- Team building
- Multitasking
- Excellent communication
Certification
- 8+ years serving & bartending experience
- Smart Serve
- Serve it Right (Saskatchewan)
- Saskatchewan Liquor & Gaming Certificate of Registration
- Bartending course from Fine Art Bartending School
References
- Kim Limos, Dime on Queen, (416) 912-6190
- Atef Girgis, Village Genius Pub, (416) 597-1175
- James Lim, Waverly Bar, (306) 728-5435
Timeline
Dime on Queen
06.2022 - 03.2024
Village Genius Pub
10.2020 - 05.2022
Waverly Bar & Grill
05.2016 - 09.2020
Bachelor of Arts -
University of Regina
Diploma -
St. Henry's Sr. School
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