KOLAWOLE ADEBOWALE
Surrey,British Columbia
Summary
Result-oriented professional with an MBA, PM certification, and extensive experience in Product Manager offering 8 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager
Zenith Bank PLC
02.2016 - 03.2024
- Provide merchants and customers with the best e-commerce practices knowledge of industry trend, API support and insight into analytics
- Market penetration, product enhancement, and revenue generation through our channels
- Provide market intelligence report used for decision making by executive management.
- Increased product adoption by developing and implementing effective marketing strategies.
- Streamlined the product development process for faster time-to-market and improved efficiency.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Monitored market trends and competitor performance to update promotional strategies.
- Maintained positive vendor relations to build strong partnerships.
- Spearheaded collaborative efforts to bring products to market.
Domestic Operations Specialist
Zenith Bank PLC
08.2014 - 02.2016
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Worked with floor team and managers to meet wide range of customer needs.
Education
MBA - BUSINESS ADMINISTRATION
University Of Benin
Benin City, Nigeria02.2018
Bachelor of Science - Biology
University of Benin
Benin City, Nigeria10.2012
Skills
- Product Lifecycle Management
- Brand building
- App Development
- User Feedback Collection
- Requirements Building
- Remote Work
- Research and trend analysis
- Competitive Analysis
- Teamwork and Collaboration
- ROI Analysis
- Jira
- Business Development
- Product Development
- HTML
- Data Analytics
- Digital Marketing
- Product Promotion
- Market Research Analysis
Certification
CPM - Certified Product Manager Certification - IPL
Agile Project Management Certification - Google
Timeline
Product Manager
Zenith Bank PLC
02.2016 - 03.2024
Domestic Operations Specialist
Zenith Bank PLC
08.2014 - 02.2016
MBA - BUSINESS ADMINISTRATION
University Of Benin
Bachelor of Science - Biology
University of Benin
CPM - Certified Product Manager Certification - IPL
Agile Project Management Certification - Google
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