Koki Tsubamoto
Toronto,ON
Summary
Proven track record in enhancing dining experiences at Mominoki Hotel through expert order taking and social perceptiveness. Achieved significant reductions in wait times by streamlining communication between guests and kitchen staff. Excelled in maintaining cleanliness and managing reservations, demonstrating strong multitasking abilities and a commitment to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hotel Waiter
Mominoki Hotel
12.2023 - 06.2024
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
Kitchen Staff Member
Ramen Shiro
04.2023 - 02.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Server
Gappa.inc
04.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor In Human And Social Issues Studies - Economic Studies
Kanazawa University
Japan04.2023
Skills
- Order Taking
- Social Perceptiveness
- Cleanliness
- Reservation Management
Languages
English
Limited Working
Certification
Smart Serve
Timeline
Hotel Waiter
Mominoki Hotel
12.2023 - 06.2024
Kitchen Staff Member
Ramen Shiro
04.2023 - 02.2024
Server
Gappa.inc
04.2022 - 02.2024
Bachelor In Human And Social Issues Studies - Economic Studies
Kanazawa University
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