Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Certification
References
Timeline
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Kogan Ogilvie

Blackfalds,Canada

Summary

Results-oriented and physically capable professional with 5 months of experience in a hardware store setting. Taking the initiative to handle all tasks requiring strength, ensuring smooth operations for older colleagues who may struggle with heavy lifting. Efficiently maneuvering in the warehouse, excelling in building and organizing products for sale, as well as loading items off pallets. Committed to contributing to a productive work environment by prioritizing safety, teamwork, and delivering exceptional service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

MainStreet Hardware
08.2024 - Current
  • Responded promptly to customer calls, minimizing wait times and ensuring efficient service.


• Assisted a high volume of customers daily with a positive attitude and dedication to customer satisfaction.


• Built strong client relationships by listening attentively and understanding their needs.


• Resolved customer complaints professionally, achieving satisfactory outcomes and earning positive feedback.


• Worked collaboratively with team members to improve customer service and consistently meet or exceed team goals.


• Addressed customer concerns promptly and escalated complex issues to supervisors when necessary.

Event Planner

Shining Mountains Living Community Services
08.2023 - 09.2023

• Assembled and distributed free paper bag lunches for the homeless community in Red Deer, demonstrating commitment to teamwork and community support.


• Assisted in setting up and hosting multiple public events in Red Deer, ensuring smooth operations and positive experiences for attendees.


• Moved and organized equipment between new and old office locations, showcasing efficiency and attention to detail.


• Designed and organized event planning materials for future trainees, improving workflow and preparation processes.

Education

High School - Workplace Safety Systems, Construction 20-30,

Ecole Secondaire Lacombe Composite High School
Lacombe, AB
06.2026

Skills

  • Efficient Task Management
  • Honest and Responsible
  • Consistently Dependable and Trustworthy
  • Demonstrates Punctuality and Determination
  • Collaborative Team Player

Languages

English
Native or Bilingual

Hobbies and Interests

  • 2020-2021, Most improved player on the Lacombe Bantam Raiders Football Team
  • 2023, Most improved player Blackfalds Warriors U17 Lacrosse team

Certification

- WHIMIS Certification

- Class 5 License

References

Mr. Chris Oram (Principal, Lacombe Composite)
403-782-8726
chris.oram@wolfcreek.ab.ca
Raye st. Denys (Manager, Shining Mountains)
(403) 348-9562
rayestdenys@gmail.com

Timeline

Customer Service Associate

MainStreet Hardware
08.2024 - Current

Event Planner

Shining Mountains Living Community Services
08.2023 - 09.2023

- WHIMIS Certification

- Class 5 License

High School - Workplace Safety Systems, Construction 20-30,

Ecole Secondaire Lacombe Composite High School
Kogan Ogilvie