Summary
Overview
Work History
Education
Skills
Timeline
Generic

KOFI AMOAH

Burnaby,BC

Summary

Attentive Customer Service Representative with 4 years achieving customer service satisfaction and customer retention goals. Independent and quick-thinking team player seeking a role offering increased responsibility . Skills Cash handling and management Positive and friendly Strong interpersonal skills Strong conflict resolution skills Team building expertise Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Entertainment Director

Tubbs Entertaiment
10.2017 - Current
  • Oversees booking new and Recurring Talent
  • Creating new Events and promotions for events
  • Developed and maintained courteous and effective working relationships
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Organized performance stage schedules to facilitate event line-up.

RESENDEINT DISC JOCKEY

Cabana Lounge
10.2017 - Current
  • Create environment where guests will enjoy participating in scheduled events and parties including venue offerings and promotions
  • Responsible for set-up, break-down and clean-up of equipment
  • Mixing and playing Multi Genre Music for guest and returning clientele.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Skilled at working independently and collaboratively in a team environment.

Cable Associate

MBS EQUIMENT
09.2017 - 09.2022
  • Receive and Completing Rental orders from various movies, TV shows
  • Sanitation of equipment and staging Items for next client
  • Building team relationships with co-works to improve work environment
  • Entering and analyzing data promptly and Efficiently
  • Managed time efficiently in order to complete all tasks within deadlines.

Cable Associate

William F. White
02.2017 - 08.2017
  • Assessed client needs, and created work orders to meet various TV and Movie budgets
  • Met with clients one on one to ensure proper line of communication
  • Entered data promptly and efficiently
  • Furthered understanding on electric theory to better assist in meeting clients' needs.
  • Skilled at working independently and collaboratively in team environment.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.

Customer Service Representative

Kingsway Honda Dealership
10.2014 - 02.2015
  • Responded to all customer inquiries thoroughly and professionally
  • Greeted customers in timely fashion, while quickly determining their needs
  • Recommended new products to customers, resulting in increase in add-on business
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Handled customer inquiries and suggestions courteously and professionally
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Lot Attendant

Kentwood Ford Dealership
03.2014 - 08.2014
  • Updated and maintained lot inventory
  • Assigned vehicle placement as new vehicles arrived daily.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
  • Monitored and secured lot, reporting suspicious activity to management for quick resolution.
  • Escorted drivers to vehicles and helped load or carry large items.

Education

High School Diploma -

St. Joseph High School
2007

Skills

  • Music Director Pro
  • Director Collaboration
  • Critical Thinking
  • Analytical and Critical Thinking
  • Self-Motivated

Timeline

Entertainment Director

Tubbs Entertaiment
10.2017 - Current

RESENDEINT DISC JOCKEY

Cabana Lounge
10.2017 - Current

Cable Associate

MBS EQUIMENT
09.2017 - 09.2022

Cable Associate

William F. White
02.2017 - 08.2017

Customer Service Representative

Kingsway Honda Dealership
10.2014 - 02.2015

Lot Attendant

Kentwood Ford Dealership
03.2014 - 08.2014

High School Diploma -

St. Joseph High School

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KOFI AMOAH