Kofi Alexander
Hamilton,ON
Summary
Experienced team member adept in providing top-notch customer service and support in retail and fast-food settings. Demonstrates a keen ability to adapt to various environments, with a focus on improving processes and collaborating effectively with colleagues. Skilled in multitasking and maintaining a positive attitude under pressure. Eager to apply a strong work ethic and customer-oriented approach in a dynamic new role.
Overview
3
3
years of professional experience
Work History
Asphalt Sealer
Canadian Property Stars
Hamilton, Ontario
05.2024 - 07.2024
- Worked effectively in a fast-paced, outdoor environment under varying weather conditions.
- Operated equipment such as pressure washers and sealant applicators with precision.
- Transported tools, equipment, supplies from warehouse and storage facility to job site as needed.
- Cleaned and prepared surfaces for sealing by removing dirt, oil, grease, and other contaminants with power washer or broom.
- Maintained safety standards and ensured proper preparation of surfaces before sealing
Team Member
Burger King
Hamilton, Ontario
05.2022 - 01.2024
- Provided personalised customer service, guiding menu selection, and simplifying the ordering process.
- Cultivated customer loyalty by ensuring a welcoming atmosphere and delivering exceptional service.
- Mentored new team members, emphasizing the importance of company standards and safety protocols.
- Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
Retail Sales Associate
Costco
Hamilton, Ontartio
01.2021 - 03.2022
- Delivered personalized assistance to customers, ensuring their needs were met by recommending the most suitable products, resulting in positive shopping experiences, and repeat business.
- Collaborated with team members to achieve daily sales targets and improve operational efficiency.
- Executed cashier duties with accuracy and efficiency, including processing payments, issuing receipts, and balancing cash registers, ensuring smooth and secure transactions.
- Monitored inventory levels and implemented restocking processes to maintain product availability and minimize stockouts.
Education
High School Diploma -
Cathedral High School
Hamilton, ON02-2024
Skills
- Heavy Lifting
- Machine operation expertise
- Customer Service
- Adaptability and flexibility
- Customer Service
- Time Management
- Familiar with programs such as POS
- Cash Handling
- Communication
- Detail-Oriented
Timeline
Asphalt Sealer
Canadian Property Stars
05.2024 - 07.2024
Team Member
Burger King
05.2022 - 01.2024
Retail Sales Associate
Costco
01.2021 - 03.2022
High School Diploma -
Cathedral High School
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