Kody Power
St. John's,NL
Summary
Customer-oriented General Manager with 2-3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
3
3
years of professional experience
Work History
General Manager
Wok Box
11.2021 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Startup Founder
SkylineGG
04.2021 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Defined company roles and responsibilities to establish and enhance processes.
- Identified business development challenges and customer concerns for proactive resolution.
- Created organization's mission and vision statements for use by employees.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created and monitored promotional approaches to increase sales and profit levels.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Construction Laborer
Grand Concourse Authority
05.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications.
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Executed daily duties to meet strict deadlines and drive forward progress.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
Undergraduate - Computer Science
Memorial University of Newfoundland
St John’s, NL04.2028
High School Diploma -
Prince of Wales Collegiate
St. John's, NL06.2021
Skills
- Staff Supervision
- Customer Retention
- Customer Relationship Management
- Schedule Management
- Workflow Planning
- Operations Oversight
- Advertising and Marketing
Timeline
General Manager
Wok Box
11.2021 - Current
Construction Laborer
Grand Concourse Authority
05.2021 - 10.2022
Startup Founder
SkylineGG
04.2021 - Current
Undergraduate - Computer Science
Memorial University of Newfoundland
High School Diploma -
Prince of Wales Collegiate
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