Kody Gelinas
Coquitlam,British Columbia
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy, Gap
04.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Walmart
07.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
École Riverside Secondary School
Port Coquitlam, BC06.2022
Skills
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Problem-Solving
- Multi-tasking strength
- Listening Skills
- Exceptional customer service
- Verbal/written communication
- Relationship Building
- Client Service
Languages
English
Native or Bilingual
French
Native or Bilingual
Hungarian
Limited Working
Certification
- Social Media Management, Hubspot Academy
Timeline
Sales Associate
Old Navy, Gap
04.2023 - Current
Cashier
Walmart
07.2022 - 07.2023
High School Diploma -
École Riverside Secondary School
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