Kodii Stephen
Toronto,Canada
Summary
Looking to further expand personal knowledge, experience, and expertise of the service industry by joining a fast-paced, voluminous, stimulating environment.
Overview
2
2
years of professional experience
Work History
Bartender
Bar Karma
06.2023 - Current
- Devote consistent commitment to ensuring guest satisfaction.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhance sales by leveraging extensive knowledge of alcohol quality to promote premium products.
- Demonstrate attentiveness and exceptional service delivery, especially during peak business hours.
- Uphold a professional demeanor by remaining composed and courteous when addressing dissatisfied or distressed guests
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server/ Bartender
Fox & Fiddle, Cityplace
03.2023 - 07.2023
- Delivers polished and professional service, adept at communicating with guests.
- Demonstrates menu expertise for successful upselling.
- Ensures quick, high-quality service during busy periods through restocking and cleaning.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bartender
The Star Casino, Australia
01.2022 - 08.2022
- Maintains in-depth knowledge of three distinct bars: Cocktail, Sports, and Nightclub.
- Demonstrates product knowledge by making informed drink suggestions.
- Manages financial transactions with precision and accuracy.
- Provides attentive and personalized service to all guests.
- Maintains a composed demeanor when addressing unhappy or irate customers.
- Executes general duties like bar cleaning and organization, ensuring swift and high-quality service.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Funlab Australia
08.2021 - 08.2022
- Capably managed bar operations, including opening and closing.
- Provided excellent customer service with a focus on conversation and drink presentation
- Ensured order accuracy and presentation.
- Handled financial transactions.
- Performed general bar duties like restocking and maintaining cleanliness.
Education
Certified Personal Training Specialist -
Canfitpro
Toronto, ON04.2023
Smart Serve Certificate -
Smart Serve
Toronto, ON10.2022
CPR-C Certified – Red Cross Canada - CPR-C / AED Certified
Red Cross Canada
Toronto, ON10.2022
Grade 12 Graduate -
Kyogle High School, Australia
Kyogle, Australia12.2017
Skills
- Excellent customer service skills
- Problem solving
- Strong memory
- Teamwork
- Mixology
- Quick learner
- Soft Skills
- Organized
- Cash handling
- Strong communication
- Multi-tasking
- Suggestive Selling
References
- Daniel (Owner- Bar Karma), +1 (647) 408-4290
- Daniel (Manager- Fox & Fiddle), +1 (647) 863-8792
Timeline
Bartender
Bar Karma
06.2023 - Current
Server/ Bartender
Fox & Fiddle, Cityplace
03.2023 - 07.2023
Bartender
The Star Casino, Australia
01.2022 - 08.2022
Bartender
Funlab Australia
08.2021 - 08.2022
Certified Personal Training Specialist -
Canfitpro
Smart Serve Certificate -
Smart Serve
CPR-C Certified – Red Cross Canada - CPR-C / AED Certified
Red Cross Canada
Grade 12 Graduate -
Kyogle High School, Australia
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