Kobe Geofroy
London
Summary
Accomplished leader with a proven track record at Western University, adept in situational awareness and team leadership. Excelled in enhancing member satisfaction and safety, demonstrating technical proficiency and strategic planning. Skilled in First Aid and CPR, effectively managed emergencies, and fostered a motivating environment, achieving a significant improvement in operational efficiency. Dedicated student pilot working to achieve private pilot license (PPL).
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fitness Centre Shift Leader
Western University
08.2024 - Current
- Oversee daily operations during assigned shifts, ensuring smooth workflow and adherence to schedules.
- Serve as the primary point of contact for team members during shifts, addressing questions, concerns, or conflicts.
- Conduct shift briefings and assign tasks to staff, ensuring all responsibilities are covered.
- Handle customer escalations and resolve issues promptly to maintain member satisfaction.
- Monitor staff performance and provide constructive feedback to support professional growth.
- Complete end-of-shift reports and ensure accurate documentation of incidents or maintenance needs.
- Perform duties the same as FCA's with a higher degree of professionalism.
Lifeguard (Seasonal)
Bayshore Village
05.2023 - 08.2024
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Upheld hygiene standards in pool and surrounding area.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
Ramp Agent
Diamond Flight Centre
10.2023 - 04.2024
- Operate and maintain ground service equipment, such as fuel tanks, engine heaters, EPU starters, wing covers, and de-icing machines.
- Direct and position aircraft on the ramp, ensuring proper alignment with parking areas using hand signals and other visual aids.
- Conduct pre-flight and post-flight inspections of aircraft to identify and report any damage or irregularities.
- Ensure compliance with safety regulations and operational guidelines during all ground handling tasks.
- Collaborate with team members to maintain efficient ramp operations and meet tight schedules.
- De-ice aircraft surfaces during cold weather to ensure safe takeoff conditions.
- Monitor and communicate with flight crews, dispatch, and other airport personnel via radio systems.
- Perform routine maintenance checks on ground service equipment and report any malfunctions.
- Maintain a clean and organized ramp area, free from debris and hazards.
- Make sure planes are fueled before takeoff and positioned accordingly upon return.
- Provide exceptional customer service by handling pilot, passenger, and customer inquiries when necessary.
Fitness Centre Attendant
Western University
08.2023 - 04.2024
- Greet and assist members, guests, and visitors, ensuring a welcoming and friendly environment.
- Provide information about gym facilities, memberships, programs, and services.
- Monitor the fitness center floor to ensure equipment is used safely and appropriately.
- Conduct regular cleaning and sanitization of gym equipment, locker rooms, and common areas.
- Perform routine inspections and basic maintenance of fitness equipment, reporting any malfunctions or damage to management.
- Assist members with equipment usage, including demonstrating proper techniques and answering questions.
- Promote and assist with fitness programs, classes, and personal training sessions.
- Ensure compliance with health and safety guidelines, addressing hazards or potential risks promptly.
- Manage check-ins and memberships using gym management software, processing payments when necessary.
- Provide first aid or emergency assistance as required, including CPR if certified.
- Replenish supplies such as towels, water, and hygiene products in designated areas.
- Monitor and enforce gym rules and policies, addressing concerns with professionalism.
- Keep record of stats in each of the equipment areas.
- Foster a clean, safe, and motivating environment to enhance the overall member experience.
Education
Bachelor of Science - Specialization in Commercial Aviation Management
Western University
London, ON04-2026
Skills
- Situational awareness
- Technical proficiency
- Stress management
- Adaptive learning
- Critical thinking
- Team leadership
- Strategic planning
- Time management
- Organizational skills
- First Aid and CPR
- Communication
Certification
Student Pilot Certificate
Radio Certificate
Languages
English
Native or Bilingual
Timeline
Fitness Centre Shift Leader
Western University
08.2024 - Current
Ramp Agent
Diamond Flight Centre
10.2023 - 04.2024
Fitness Centre Attendant
Western University
08.2023 - 04.2024
Lifeguard (Seasonal)
Bayshore Village
05.2023 - 08.2024
Bachelor of Science - Specialization in Commercial Aviation Management
Western University
Similar Profiles
Danica DencevDanica Dencev
Caretaker at Western UniversityCaretaker at Western University
Ellie ChapnickEllie Chapnick
Research Assistant at Western UniversityResearch Assistant at Western University
Lucca MezzapelliLucca Mezzapelli
Media and Communication Student at Western UniversityMedia and Communication Student at Western University