Kloyee Cross
BELLEVILLE,ON
Summary
Results-driven individual with a versatile background in hospitality and cleaning services. Proven track record in providing exceptional customer service and collaborating effectively with teams to achieve project goals. Strong commitment to maintaining high standards and promoting a positive work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commercial and Residential Cleaner
360 Clean Kingston
Kingston, Ontario
10.2024 - 02.2026
- Cleaned residential and commercial spaces.
- Collaborated with team members to complete large-scale projects.
- Followed company uniform, performance and security policies with every job.
- Assisted in training new staff on proper cleaning techniques.
- Responded to client requests for specific cleaning tasks promptly.
Restaurant Server
Montana's BBQ & Bar
Kingston, Ontario
08.2024 - 01.2025
- Provided attentive service to guests in a fast-paced dining environment.
- Upsold beverages and desserts to increase overall guest experience.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bartender
Stix & Stones Billiards
Trenton, ON
04.2021 - 12.2023
- Monitored consumption levels while adhering to alcohol awareness procedures.
- Prepared cocktails based on bar recipes and served wine, draft, and bottled beer.
- Managed cash drawer at shift end, ensuring accuracy of funds received.
- Collaborated with security staff to de-escalate customer conflicts.
- Engaged customers in friendly conversation to enhance overall bar experience.
Education
GED -
Loyola School of Adult and Continuing Edcuation
Kingston, ON06-2025
Skills
- Initiative and Self-motivation
- Attention to detail
- Serving etiquette
- Adaptability in fast-paced environments
- Conflict resolution
- Safety awareness
- Customer satisfaction
Certification
Smart Serve
Timeline
Commercial and Residential Cleaner
360 Clean Kingston
10.2024 - 02.2026
Restaurant Server
Montana's BBQ & Bar
08.2024 - 01.2025
Bartender
Stix & Stones Billiards
04.2021 - 12.2023
GED -
Loyola School of Adult and Continuing Edcuation