Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Awards
Volunteer Experience
Timeline
Generic

Klevis Prifti

Mississauga,ON

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Eataly
09.2023 - Current
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Ensured strict adherence to safety regulations by maintaining a clean working environment throughout shifts.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Pizzeria 4 stelle
04.2021 - 05.2023
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Busser

Posta Ital Bar
10.2022 - 03.2023
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Engaged in suggestive selling and other sales techniques.
  • Provided support during special events, ensuring seamless operations despite increased demands.

Busser

Cora's Breakfast and Lunch
10.2021 - 09.2022
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted customers with carry-out service.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Assisted with bussing tables and cleaning up spills.

Education

Business degree -

Toronto Metropolitan University
Toronto, Ontario

High School degree -

Michael Power Saint Joseph
Etobicoke, Ontario
06.2023

Skills

  • Works very good under pressure
  • Fast worker
  • Determined
  • Leader
  • Problem Solving
  • Fast Learner
  • Teamwork
  • Customer Service
  • Food safety understanding
  • Order Accuracy
  • Menu Memorization
  • Cash Handling
  • Cleaning and sanitizing
  • Allergy awareness

Languages

Italian
Native or Bilingual
Albanian
Native or Bilingual

Personal Information

  • Age: 19
  • Date of Birth: 01/26/05

Awards

  • Italian Language award
  • Smart Serve
  • Honor roll
  • High school diploma

Volunteer Experience

  • North Mississauga Soccer Club, Coach, 5 months, 42, Coached U-7, U-9 and U-11 in training.
  • Michael Power Saint Joseph Soccer Team, Assistant Coach, Help coach my high school soccer team.

Timeline

Server

Eataly
09.2023 - Current

Busser

Posta Ital Bar
10.2022 - 03.2023

Busser

Cora's Breakfast and Lunch
10.2021 - 09.2022

Server

Pizzeria 4 stelle
04.2021 - 05.2023

Business degree -

Toronto Metropolitan University

High School degree -

Michael Power Saint Joseph

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Klevis Prifti