Spirited coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sous Chef
Thank Me Later Eatery
01.2022 - Current
Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
Acted as head chef when required to maintain continuity of service and quality.
Trained kitchen staff to perform various preparation tasks under pressure.
Planned and directed high-volume food preparation in fast-paced environment.
Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
On The Job Training Coach
Department of Homeland Security
01.2014 - 01.2022
Train new Transportation Security Officers in accordance with TSA Management Directives, TSO trainings, and initial certification programs
Plan, develop, and implement training schedules to meet TSA training and certification goals
Coordinate training for newly hired TSO's
Promoted collaboration among team members with group exercises and interactive workshops during training sessions.
Identified areas of opportunity in individual performance, creating action plans for measurable improvement over time.
Conducted post-training evaluations, utilizing data to refine future coaching strategies for increased effectiveness.
Established strong relationships with trainees, cultivating trust and enhancing receptiveness to learning opportunities.
Utilized positive communication to encourage team and promote integrity and respect.
Transportation Security Administration Officer
Department of Homeland Security
01.2011 - 01.2022
Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems
Implement security-screening procedures in accordance with Transportation Security Administration
Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches
Monitor passenger flow through screening checkpoints to ensure order and efficiency
Conduct identification and processing check-in on a routine basis.
Design Studio Specialist
Pottery Barn
01.2009 - 01.2012
Conceptualized and executed innovative design concepts that effectively communicated clients'' messages and goals.
Provided expert guidance on color schemes, typography, layout, and other crucial design elements to clients.
Maintained knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals.
Contributed to overall studio success by participating in internal initiatives aimed at improving operations or employee engagement levels.
Established and maintained a digital asset management system to efficiently archive completed projects for future reference or reuse.
Conducted thorough research on industry trends to ensure designs remained fresh and relevant.
Utilized advanced software tools for precision in creating detailed designs and minimizing revisions.
Ensured consistent branding across all channels by adhering to established style guides and providing input on updates when necessary.
Mentored junior designers in honing their skills, fostering a collaborative team environment centered around professional growth.
Presented compelling visual presentations to clients, showcasing the impact of proposed designs on achieving business objectives.
Successfully managed multiple projects concurrently while maintaining strict deadlines and prioritizing tasks as needed.
Visual Merchant Supervisor
GAP Incorporated
01.2005 - 01.2007
Spearheaded initiatives aimed at enhancing store layout for optimal customer flow and product visibility.
Provided comprehensive training to new employees, ensuring smooth onboarding and integration into the team.
Streamlined inventory management tasks for increased efficiency and accuracy.
Partnered closely with marketing teams to develop targeted advertising campaigns that attracted new customers while retaining existing ones.
Coordinated special events such as trunk shows or seasonal promotions that drove incremental revenue increases.
Implemented effective merchandising strategies to maximize sales and profitability.
Mentored junior team members, fostering a culture of continuous improvement and professional growth within the organization.
Education
Selected Course Work toward Bachelors of Arts in English -
Camden County College
Camden County, NJ
01.2004
Selected Course Work toward Bachelor of Arts in Elementary Education -
University of Maryland
College Park, MD
01.2003
Skills
Conflict Resolution
Strategic Planning
Problem-Solving and Critical Thinking
Customer Service
Team Building
Microsoft Office Suite
Analysis & Reporting
Excellent Time Management and Prioritization
Staff Training
Mastery in Verbal & Written Communication
Training Evaluation
Safety Protocols
Certification
On the Job Training Coach
Improvised Explosive Devices Recognition
Improvised Explosive Devise Component
Active Shooter Awareness
Suicide Bomber Behavior Recognition
Human Trafficking Awareness
Qualifications Summary
Proactive, personable, and adaptable government professional with a diverse background in training and transportation security. Demonstrates an outstanding ability to work with a diverse professional group, which promotes outstanding communication, negotiation, and interpersonal skills. A team player with a reputation for cultivating well-networked relationships among colleagues, administrators, and consumers. A natural leader that promotes excellence and motivation to clients and encourages relationship building necessary to accomplish goals. Proven success in critical thinking, problem solving, and time management in high-pressure environments. Entrusted with training colleagues and management in vast areas of employee productivity, corporation compliance and agency motivation.
Training
On the Job Coach
Improvised Explosive Devices Recognition
Improvised Explosive Device Component
Active Shooter Awareness Training
Suicide Bomber Behavior Recognition Training
Human Trafficking Awareness Training
Fraudulent ID & Passport Training
Timeline
Sous Chef
Thank Me Later Eatery
01.2022 - Current
On The Job Training Coach
Department of Homeland Security
01.2014 - 01.2022
Transportation Security Administration Officer
Department of Homeland Security
01.2011 - 01.2022
Design Studio Specialist
Pottery Barn
01.2009 - 01.2012
Visual Merchant Supervisor
GAP Incorporated
01.2005 - 01.2007
Selected Course Work toward Bachelors of Arts in English -
Camden County College
Selected Course Work toward Bachelor of Arts in Elementary Education -