KLAUS Paquiot
Gatineau,QC
Overview
7
7
years of professional experience
Work History
Delivery Driver
Canteen - Ottawa
Ottawa
09.2023 - Current
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Delivered packages to customer doorsteps and business offices.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Client Service Representative
Corner Store
Gatineau
07.2021 - 02.2022
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
File Clerk
Federation of Law Society of Canada - Ottawa
Ottawa
01.2021 - 01.2022
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
Client Service Representative
Walmart - Gatineau
Gatineau
03.2018 - 12.2019
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Louis-Riel High School
Ottawa, ON06.2021
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Punctual and Reliable
- Problem-Solving
- Stocking and Inventory
Professionnel Profile
Autonomous and enthusiastic, my first experiences allowed me to strengthen my knowledge and to understand the different work tools and techniques. Looking for new challenges, I would like to join an organization to which I could bring my dynamism and my taste for challenge.
Languages
English
Full Professional
French
Full Professional
Timeline
Delivery Driver
Canteen - Ottawa
09.2023 - Current
Client Service Representative
Corner Store
07.2021 - 02.2022
File Clerk
Federation of Law Society of Canada - Ottawa
01.2021 - 01.2022
Client Service Representative
Walmart - Gatineau
03.2018 - 12.2019
High School Diploma -
Louis-Riel High School