Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Klara Stephanie Ramirez

San Jose

Summary

Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2025
2025
years of professional experience

Work History

Cashier Team Lead

Rotten robbies
San Jose
03.2023 - 09.2024
  • Answered customer questions and provided store information.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Built and maintained productive relationships with employees.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Maintained work area and kept cash drawer organized.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers promptly and responded to questions.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Assisted customers with locating items within the store when requested.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Janitorial Assistant

Macy's
Sunnyvale
06.2020 - 11.2021
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Kept business entrances clean, tidy and professional in appearance.
  • Transported waste to designated disposal sites.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Reported any damages or maintenance issues to supervisor immediately.
  • Used industrial cleaning equipment, such as floor polishers and carpet cleaners, effectively.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Conducted regular inspections of premises to ensure safety standards are met.
  • Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
  • Vacuumed carpets and upholstered furniture.
  • Responded promptly to emergency clean-up requests from staff members.
  • Cleaned windows, walls, ceilings, doors, door frames, baseboards.
  • Followed company uniform, performance and security policies with every job.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Swept and mopped floors in high-traffic areas.

Jack in the Box

Cook
San Jose
  • Completed routine maintenance and repair.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.

Education

GED -

Yerba Buena Highschool
San Jose, CA
06-2011

Skills

  • Cash handling
  • POS system management
  • Inventory control
  • Sales reporting
  • Customer service
  • Conflict resolution
  • Product merchandising
  • Effective communication
  • Problem solving
  • Payment collection
  • Relationship building
  • Money handling
  • Positive attitude
  • Problem-solving aptitude
  • Empathy and patience
  • Problem-solving abilities
  • Verbal communication
  • Order taking
  • Cash drawer reconciliation
  • Honest and dependable
  • Merchandise restocking
  • Teamwork
  • Cash register operations

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Cashier Team Lead

Rotten robbies
03.2023 - 09.2024

Janitorial Assistant

Macy's
06.2020 - 11.2021

Jack in the Box

Cook

GED -

Yerba Buena Highschool
Klara Stephanie Ramirez