Kother Hirsi
Toronto,Canada
Summary
Detail-oriented worker, skilled at providing professional services to clients, maintaining equipment, and implementing new procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cleaner
AMJ Cleaners
Toronto, Ontario
02.2025 - 07.2025
- Collaborated with team members to complete cleaning tasks efficiently and timely.
- Maintained cleanliness and sanitation in designated areas throughout the facility.
- Reported maintenance issues to management for prompt resolution and action.
Sales advisor (pop up shop)
Birka
Toronto, Canada
01.2024 - 04.2024
- Maintained knowledge of current promotions and product features to enhance sales.
- Assisted customers with product selection and provided tailored recommendations.
- Participated in team meetings to discuss sales strategies and improve performance.
- Processed transactions efficiently using point-of-sale systems, and no cash handling procedures.
Telecommunication
Canadian credit protection corp
Toronto, Canada
01.2020 - 01.2021
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
- Verified accuracy of account information and updated records accordingly.
- Reviewed account statuses to identify potential issues and escalate when necessary.
Hostess
Aga Khan museum
Toronto, Canada
01.2018 - 01.2020
- Managed reservations and seating arrangements efficiently.
- Greeted and welcomed visitors to enhance guest experience.
- Assisted guests with inquiries about museum exhibits and events.
Education
MBA - Toronto, ON
Ryerson University
Toronto, ON10-2019
High School Diploma -
George Harvey Collegiate Institute
Toronto, ON06-2016
Skills
- Knowledge of Microsoft Office programs
- Speed and accuracy in service delivery
- Cleaning techniques
- Customer relationship management
- Team collaboration
- Time management
- Problem solving
- Attention to detail
Certification
- CPR
- Cannsell
- Smartserve
- Food Safety
- WHMIS
Timeline
Cleaner
AMJ Cleaners
02.2025 - 07.2025
Sales advisor (pop up shop)
Birka
01.2024 - 04.2024
Telecommunication
Canadian credit protection corp
01.2020 - 01.2021
Hostess
Aga Khan museum
01.2018 - 01.2020
MBA - Toronto, ON
Ryerson University
High School Diploma -
George Harvey Collegiate Institute
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