Hi, I’m
Kiza Damas
Edmonton,Canada
Summary
I possess over a decade of experienced in general construction and data entry & administration Field. with a strong reputation for excellence and high-quality service. I am detail-oriented, organized, Hardworking and duty-bound to my work. Additionally I am fluent in English and French.
Overview
11
years of professional experience
Work History
Park Paving Ltd
Concrete Finisher & Skilled Labourer
01.2022 - Current
Job overview
- Poured and Finished concrete on sidewalks and driveways
- Setup Concrete Forms to proper grades for specific structures
- Worked in high pace and professional manner
- Demolished and repaired old concrete surfaces.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
- Shoveled materials such as dirt, gravel, and asphalt.
- Assisted in training new employees on proper techniques and best practices for concrete finishing tasks.
- Adapted quickly to changing job site requirements or unforeseen challenges without compromising quality or exceeding deadlines in completing assigned tasks related to concrete finishing.
- Wore correct clothing and protective equipment for jobs.
- Routinely lifted and moved items weighing up to 110 pounds.
Canada Life
Claims Examiner
09.2023 - 06.2024
Job overview
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Finalized health insurance files for insurance claim payment release.
- Examined claims forms and other records to determine insurance coverage.
Grey Rock Exteriors
Crew Leader
01.2021 - 01.2022
Job overview
- Briefed crew on working at heights safety and daily tasks
- Trained new recruits
- Haul Bundles on roof when needed
- Fast paced environment
- Physically Demanding work
- Long hour days
- Made weekly reports to Management on crew performance
The Metropolitan Entertainment
Head Cook
01.2014 - 01.2019
Job overview
- Insured kitchen was cleaned, stocked and ready for business
- Assigned daily tasks to junior staff
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Practiced safe food handling procedures at all times
- Assigned task to co-workers
- Worked with minimal supervision
- Responsible for Menu specials
CAA
Inbound Customer Service Representative
01.2016 - 01.2018
Job overview
- Answered a multitude of incoming calls daily to assist clients quickly in a friendly and professional manner
- Built long term, loyal customer relations by providing top-notch service and detailed order, account and service information
- Implemented de-escalation methods to resolve complaints and remain professional and calm while working in a fast-paced environment
- Met sales targets by offering timely product and service information
Education
Red River CollegeWinnipeg, MB
GED
01.2016
The Northern Alberta Institute Of TechnologyEdmonton, AB
GED
10.2024 - Current
Centre Scolaire Leo-Remillard HighschoolWinnipeg, MB
Highschool Diploma
01.2012
Skills
- Concrete finishing
- Worksite safety
- Setting forms according to city specifications
- Driveway installation
- Hand tools operation
- Foundation work
- Sidewalk construction
References
Available upon request
Languages
English
Full Professional
French
Full Professional
Timeline
The Northern Alberta Institute Of Technology
GED
10.2024 - Current
Claims Examiner
Canada Life
09.2023 - 06.2024
Concrete Finisher & Skilled Labourer
Park Paving Ltd
01.2022 - Current
Crew Leader
Grey Rock Exteriors
01.2021 - 01.2022
Inbound Customer Service Representative
CAA
01.2016 - 01.2018
Head Cook
The Metropolitan Entertainment
01.2014 - 01.2019
Centre Scolaire Leo-Remillard Highschool
Highschool Diploma
Red River College
GED
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