Kiyanna Orozco
Menifee
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Dental Receptionist/Assistant
My Kids Dental
Wildomar
01.2023 - 11.2024
- Managed incoming telephone calls to relay office information and direct inquiries to staff.
- Addressed patient inquiries through phone, email, and in-person interactions to ensure prompt service.
- Delivered exceptional customer service to foster positive experiences and build patient trust.
- Educated patients on nutritional choices impacting oral health for children.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Worked closely with the dentist to assist in various procedures while effectively communicating with the patient.
Education
Bachelor of Arts - Business Administration
Mt. San Jacinto College
Menifee06-2027
Skills
- Telephone communication
- Customer service excellence
- Time management strategies
- Office administration and scheduling
- Communication skills
- Patient care coordination
- Dental office administration
Timeline
Dental Receptionist/Assistant
My Kids Dental
01.2023 - 11.2024
Bachelor of Arts - Business Administration
Mt. San Jacinto College