Kiyang Modi
Thunder Bay,ON
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dependable worker with records of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Cashier
Arby's
06.2020 - Current
- Trained new team members in cash register operation, stock procedures, and customer services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Used suggestive selling techniques to promote add-on sales.
- Answered customers' questions and provided information on store procedures or policies.
- Issued receipts, refunds, credits or changes due to customers.
- Maintained cleanliness of area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
Sales Associate
Bath & Body Works
10.2018 - 01.2025
- Prepared merchandise for purchase or rental.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assessed customer needs to provide assistance and information on product features.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with product selection, sizing and styling.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled customer complaints in a professional manner.
Sales Representative
Vector Marketing
04.2020 - 06.2020
- Drove sales of company products and services by meeting with customers using a strategic and organized approach.
- Developed key customer relationships to increase sales.
- Identified customer needs by asking questions and advising on the best solutions.
- Negotiated pricing contracts with customers to maximize profits.
- Analyzed customer feedback to improve products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Bachelor of Science - Medicinal Chemistry
Lakehead University
Thunder Bay, ON04-2026
High School Diploma -
St. Ignatius High School
06-2020
Skills
- Basic math
- POS systems
- Excellent communication
- Flexible and adaptable
- Punctual
- Fast learner
- Problem-solving
- Scheduling
- Organization skills
- Independent/Team Work
- Resilient
Languages
English
Native/ Bilingual
Education and Training
true,other,other
Timeline
Cashier
Arby's
06.2020 - Current
Sales Representative
Vector Marketing
04.2020 - 06.2020
Sales Associate
Bath & Body Works
10.2018 - 01.2025
Bachelor of Science - Medicinal Chemistry
Lakehead University
High School Diploma -
St. Ignatius High School