Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Kiyana Anderson

Brampton

Summary

Reliable and upbeat student successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Metro
08.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Bakery Clerk

Metro
10.2021 - Current
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.

Education

Bachelor of Arts - Sociology

York University
Toronto, ON
04.2025

High School Diploma -

St. Marguerite D'Youville Secondary School
Brampton, ON
06.2022

Skills

  • Display Maintenance
  • Display Case Setup
  • POS System Operation
  • Stocking and Shelving
  • Food Handling Safety
  • Punctual and Reliable
  • Inventory Control
  • Money Handling

Accomplishments

  • Obtained forty-six (46) voluntary hours through after school childcare ( PLASP)
  • Maintained honor roll throughout secondary school
  • Successfully trained new staff to fulfill bakery staff duties

Languages

English
Native or Bilingual
Spanish
Elementary

Certification

  • Certified in Standard First Aid and CPR/AED level C

Timeline

Bakery Clerk

Metro
10.2021 - Current

Cashier

Metro
08.2021 - 10.2021

Bachelor of Arts - Sociology

York University

High School Diploma -

St. Marguerite D'Youville Secondary School
Kiyana Anderson