KITVIC G. BONUM
Laval,QC
Overview
13
13
years of professional experience
Work History
SHIFT MANAGER
Restaurant Guy Alain Inc. (McDonalds CANADA)
QC, CANADA
08.2023 - 08.2026
- Responsible for providing quality customer service
- Responsible in Conducting Customers Relation
- Responsible in immediate attend of customers’ needs
- Reason for Leaving: Finish Contract
Assistant Restaurant Manager 1
Sala De Comida Inc. (Jollibee Foods Corporation)
Makati City, Philippines
03.2021 - 07.2023
- Responsible for providing quality customer service
- Responsible in Conducting Customers Relation
- Responsible in immediate attend of customers’ needs
- Reason for Leaving: Applying to Canada
Assistant Restaurant Manager 3
Cinco Tesoros Foods Corporation (Jollibee Foods Corporation)
Makati City, Philippines
04.2018 - 02.2021
- Responsible for providing quality customer service
- Responsible in Conducting Customers Relation
- Responsible in immediate attend of customers’ needs
- Reason for Leaving: Promoted
Service Crew and Smart JKP Party Host
Princevill foods Corp. (Jollibee Foods Corporation)
Makati, Philippines
10.2017 - 03.2018
- Responsible for providing quality food
- Responsible in handling Outside Jollibee Kids Party and executing party program and Hosting
- Responsible for assembling and preparation of food
- Responsible in providing consistently fast and efficient service
- Responsible in suggesting product
- Responsible in serving quality food to customers
- Responsible in receiving of stocks
- Responsible for proper handling of stocks
- Responsible in proper storaging of stocks
- Responsible in daily inventory of stocks
- Reason for Leaving: Promoted –Training as Manager.
CALL CENTER AGENT OUTBOUND SALES REPRESENTATIVE
TSD GLOBAL
Taguig City
05.2017 - 09.2017
- Responsible for providing quality customer service
- Responsible in good customer Service relations
- Responsible in Conducting Customers Relation
- Responsible in taking customers request
- Responsible in immediate handling calls with client
- Responsible in providing consistently fast and efficient service
- Responsible in suggesting product
- Reason for Leaving: Finish Contract
Service Crew – SMART OJKP host & Counter Staff
Jollibee Foods Corporation
10.2016 - 04.2017
- Responsible for providing quality customer service
- Responsible in handling Outside Jollibee Kids Party and executing party program and Hosting
- Responsible for assembling of the customers’ orders like Beverage and Dessert
- Responsible in Conducting Customers Relation
- Responsible in taking customers order
- Responsible in immediate attends customers’ needs
- Reason for Leaving: Finish Contract
Cashier and Service Staff at Chowking Daet
Royal Daet Star Foods Inc. (Jollibee Foods Corporation)
Daet, Camarines Norte, Bicol
07.2015 - 09.2016
- Responsible for providing quality food
- Responsible for assembling and preparation of food
- Responsible in providing consistently fast and efficient service
- Responsible in suggesting product
- Responsible in serving quality food to customers
- Responsible in receiving of stocks
- Responsible for proper handling of stocks
- Responsible in proper storaging of stocks
- Responsible in daily inventory of stocks
- Outside Marketing Assistant
- Reason for Leaving: Finish Contract
Service Crew – DINING / Outside Marketing Assistant & SMART OJKP host
RNM FOODS CORPORATION (Jollibee Foods Corporation)
Daet, Camarines Norte, Bicol
05.2013 - 12.2013
- Responsible for providing quality food
- Responsible for assembling and preparation of food
- Responsible in providing consistently fast and efficient service
- Responsible in suggesting product
- Responsible in serving quality food to customers
- Responsible in receiving of stocks
- Responsible for proper handling of stocks
- Responsible in proper storaging of stocks
- Responsible in daily inventory of stocks
- Outside Marketing Assistant
- Reason for Leaving: Finish Contract
Education
FIA309-1AD Niveaux 5 - undefined
Carrefour D’Intercultures De Laval
QC, CANADA01.2026
Methods of Teaching - Professional Education
Mabini Colleges of Daet
Daet, Camarines Norte, Bicol01.2016
National Certificate II - Food & Beverages Services
Northhills College of Asia
Daet, Camarines Norte, Bicol01.2016
Bachelor of Arts - English Language
Camarines Norte State University
Daet, Camarines Norte, Bicol01.2015
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Capalonga Parochial School
Capalonga, Camarines Norte, Bicol01.2011
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Capalonga Central Elementary School
Capalonga, Camarines Norte, Bicol01.2007
Skills
Excellent written and verbal communication abilities
Content creation
Creative thinking and problem-solving
Team player with strong interpersonal skills
Calendar management
Trends research
Multitasking and prioritization
Customer service
Detailed-oriented
Languages
English
Full Professional
French
Professional Working
TRAININGS / SEMINARS ATTENDED
- Title: Basic Operations Training Program
- Date: April 25, 2018
- Place: Shaw Boulevard Ortigas Pasig City
- November 2015- March 2016
- Student Teacher- Professional Education OJT
- Subject Teacher: Major in English and Grade 8 & 9 Literature Subject.
- Mabini Colleges High School Building-Daet, Camarines Norte
- January 15-16, 2016
- Seminar - Workshop on the K to12 Curriculum and Preparation of Session Plan/Learning Plan.
- October 04, 2015
- Orientation Seminar on the implementation of Kto12 Senior High School Program.
- Mabini Colleges High School Building. -Daet, Camarines Norte
- March 07, 2015
- Academic Conference on Education for Sustainable Development and Geophysical and Socio- Cultural Landscape of Camarines Norte.
- Camarines Norte State College Social Hall-Daet, Camarines Norte
- September 29, 2014
- Seminar- Workshop on Enhancing One’s Vocabulary with the theme “SPEAK CONFEDENTLY”
- Camarines Norte State College HS Laboratory -Daet, Camarines Norte
- August 2013
- Jollibee- Food and Safety Training
- Jollibee Daet Bayan -Daet, camarines Norte
- November 2012
- FD-Training
- AVON-Philippines- Daet, Camarines Norte
Disclaimer
Applicant’s Signature
PERSONAL INFORMATION
- Birth date: July 11, 1994
- Birth Place: P2 Brgy Camagaan, Capalonga Camarines Norte
- Height: 5’7 ft.
- Weight: 59 kg
- Sex: Male
- Civil Status: Single
- Religion: Roman Catholic
- Nationality: Filipino
PARENTS
- Father: Mario S. Bonum Jr.
- Birthday: January 6,1968
- Birth Place: Batobalani Paracale Camarines Norte
- Occupation: Farmer and Driver
- Mother: Meriam G. Bonum
- Birthday: September 2, 1975
- Birth Place: Sabang Tulay Brgy Camagsaan Capalonga, CN.
- Occupation: Farmer and House Wife
Timeline
SHIFT MANAGER
Restaurant Guy Alain Inc. (McDonalds CANADA)
08.2023 - 08.2026
Assistant Restaurant Manager 1
Sala De Comida Inc. (Jollibee Foods Corporation)
03.2021 - 07.2023
Assistant Restaurant Manager 3
Cinco Tesoros Foods Corporation (Jollibee Foods Corporation)
04.2018 - 02.2021
Service Crew and Smart JKP Party Host
Princevill foods Corp. (Jollibee Foods Corporation)
10.2017 - 03.2018
CALL CENTER AGENT OUTBOUND SALES REPRESENTATIVE
TSD GLOBAL
05.2017 - 09.2017
Service Crew – SMART OJKP host & Counter Staff
Jollibee Foods Corporation
10.2016 - 04.2017
Cashier and Service Staff at Chowking Daet
Royal Daet Star Foods Inc. (Jollibee Foods Corporation)
07.2015 - 09.2016
Service Crew – DINING / Outside Marketing Assistant & SMART OJKP host
RNM FOODS CORPORATION (Jollibee Foods Corporation)
05.2013 - 12.2013
FIA309-1AD Niveaux 5 - undefined
Carrefour D’Intercultures De Laval
Methods of Teaching - Professional Education
Mabini Colleges of Daet
National Certificate II - Food & Beverages Services
Northhills College of Asia
Bachelor of Arts - English Language
Camarines Norte State University
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Capalonga Parochial School
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Capalonga Central Elementary School