Kithu Varghese
Toronto,Canada
Summary
Experienced Business Consultant with expertise in Service Continuity Management (SCM), Business Continuity Management (BCM), and Infrastructure Coordination. Skilled in managing regulatory compliance, audit processes, and risk analysis while fostering collaboration across teams to deliver operational resilience and governance excellence. Proven ability to manage critical deliverables, and provide actionable insights through effective reporting.
Overview
12
12
years of professional experience
Work History
Business Consultant
CIBC
Toronto, Canada
01.2013 - Current
- Service Continuity & Disaster Recovery: Coordinated annual disaster recovery validation for Tier 1C,Tier 1 and Tier 2 applications, ensuring compliance with regulatory timelines and validation standards
- Infrastructure & BCM Coordination: Managed support for software currency, vendor changes, and hardware upgrades
- Delivered annual BCM requirements, including Risk and Business Impact Analysis (RBIA), Detailed Business Continuity Plans (DBCP), and compliance self-assessments
- Audit & Compliance: Led SOX DAP reviews, entitlement verifications, and supported audit activities with Internal Audit (IA) and EY by gathering artifacts and ensuring regulatory adherence
- Governance & Reporting: Created and delivered comprehensive reports, including SCM design documents and test results, with sign-offs from technology and business leaders
- Certificate & Standards Management: Chaired monthly certificate management meetings to track renewals/decommissioning
- Reviewed and updated standards biannually, ensuring impact assessments and securing senior leadership approvals
- Change Management & Stakeholder Engagement: Attended weekly CAB and FastLane CAB meetings to facilitate infrastructure changes
- Participated in intake meetings to prioritize project requirements and track deliverables
- Controls & Entitlements: Conducted control testing and provided demos, required artifacts, and attestations
- Reviewed and approved entitlements for tools like AllAccess, DAP, and CMDB
Education
Master of Business Administration -
Bachelor of Computer Science -
Skills
- Service Continuity & Disaster Recovery
- Business Continuity Planning
- Audit Compliance & Risk Management
- Infrastructure Upgrade Coordination
- Controls Testing & Reporting
- Certificate & Entitlement Management
- Stakeholder Collaboration
- ServiceNow & IT Governance
- Presentation skills
- Planning and execution
- Business analysis
Timeline
Business Consultant
CIBC
01.2013 - Current
Master of Business Administration -
Bachelor of Computer Science -
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