Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kitcia Canela

Santa Rosa

Summary

Detail-oriented individual with strong skills in cashiering, cash handling, and cleaning. Currently enrolled in educational programs, eager to apply theoretical knowledge in practical settings. Committed to delivering exceptional service and maintaining high standards of cleanliness and organization in any work environment. Willing to relocate to: Novato, CA

Special Education professional with strong background in supporting diverse student needs and implementing individualized education plans. Proven track record in enhancing student engagement, promoting inclusive learning environments, and adapting to evolving classroom dynamics. Skilled in collaboration, communication, and behavior management, ensuring effective teamwork and positive outcomes. Reliable, adaptable, and driven by a results-oriented approach, consistently meeting educational goals and fostering a supportive atmosphere.

Sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Aide

Inspire Behavior Services
08.2024 - 04.2025
  • Provided one-on-one support to students with special needs, assisting them in their academic and social development
  • Implemented individualized education plans (IEPs) under the guidance of special education teachers, ensuring that students' specific goals and objectives were met
  • Collaborated with classroom teachers to modify curriculum materials and adapt instructional strategies to meet the diverse learning needs of students
  • Assisted in creating a positive and inclusive classroom environment by promoting acceptance, understanding, and respect for all students
  • Supported students during transitions between activities or classes, helping them navigate the school environment safely and independently
  • Supported students during lunchtime or recess periods by facilitating social interactions and promoting appropriate play skills
  • Provided assistance with personal care tasks such as toileting routines or feeding under the direction of certified staff members when necessary
  • Assisted in the implementation of positive behavior support plans, reinforcing appropriate behaviors and redirecting challenging behaviors
  • Supported students during community-based instruction or field trips, ensuring their safety and engagement in learning activities outside the classroom
  • Assisted students with organization skills, helping them develop systems for managing their materials and assignments effectively
  • Demonstrated patience, empathy, and understanding when working with students who may have behavioral challenges or difficulty expressing themselves verbally
  • Provided assistance during classroom transitions, ensuring a smooth flow of activities and minimizing disruptions for all students

Behavior Technician

Positive Behavior Supports
07.2022 - 01.2025
  • Implemented behavior intervention plans for individuals with autism spectrum disorder, focusing on skill development and behavior reduction
  • Collected and analyzed data to track progress and make data-driven decisions for treatment planning
  • Provided direct one-on-one therapy sessions to clients, implementing evidence-based strategies and techniques
  • Assisted in conducting functional behavior assessments to identify the underlying causes of challenging behaviors
  • Maintained accurate documentation of client progress, session notes, and incident reports
  • Implemented positive reinforcement strategies to motivate clients during therapy sessions
  • Ensured a safe environment for clients by following safety protocols at all times
  • Developed visual supports such as schedules or token boards to assist with task completion
  • Collaborated with schools or educational institutions to support generalization of skills in different settings

FT Sales Lead

Express Fashion
10.2020 - 01.2024
  • Trained new hires on product knowledge, customer service techniques, and sales tactics to ensure consistent delivery of exceptional customer experience
  • Managed a team of XX sales associates, providing guidance and support to achieve individual and team sales targets
  • Assisted in visual merchandising efforts by arranging displays according to brand guidelines and highlighting key products or promotions
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
  • Assisted in inventory management by monitoring stock levels at the checkout counter
  • Trained new employees on operating cash registers effectively
  • Performed opening/closing duties including counting money in the register before/after shifts
  • Maintained confidentiality of sensitive financial information during transactions

Education

High school diploma -

Montgomery High School
Santa Rosa, CA
06.2021

No Degree - Pharmacy Technician

Vasco Career College
El Cerrito, CA
07-2025

Skills

  • Cashiering
  • Retail Sales
  • Cleaning Experience
  • POS
  • Merchandising
  • Cash Handling
  • Behavior intervention
  • Inclusion strategies
  • Classroom management
  • Emotional disorders
  • Functional life skills
  • Stockroom management
  • Sales planning
  • Lead generation

Certification

I am currently working on getting my Pharmacy Technician Certificate.

  • CPhT - Certified Pharmacy Technician

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Special Education Aide

Inspire Behavior Services
08.2024 - 04.2025

Behavior Technician

Positive Behavior Supports
07.2022 - 01.2025

FT Sales Lead

Express Fashion
10.2020 - 01.2024

High school diploma -

Montgomery High School

No Degree - Pharmacy Technician

Vasco Career College

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Kitcia Canela