Kitae Park
Toronto,ON
Summary
Dynamic MR Customer Service Engineer with 25 years of specialized experience at Siemens Healthineers. Proven expertise in advanced MRI systems, including 7T and PET-MRI, complemented by strong communication skills. Highly Skilled Magnet expert with great knowledge and experience. Consistently enhanced customer satisfaction and trust through exceptional service delivery and effective problem resolution, fostering long-term client relationships.
Overview
26
26
years of professional experience
1
1
Certification
Work History
MR Field Service Representitive
Siemens Healthineers
01.2000 - Current
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Enhanced customer satisfaction by providing timely and efficient field service support.
- Collaborated with cross-functional teams to resolve complex technical issues effectively.
- Developed lasting relationships with clients through excellent communication and professionalism.
- Delivered high-quality services consistently, maintaining client trust and fostering repeat business.
Education
Bachelor of Biomedical Engineering - Biomedical Engineering
YonSei Univ.
Wonju Korea01-2000
Skills
- 25 years of dedicated MR modality only knowledge and experience
- Expert of All Siemens MRIs
- Expert of special MRIs like 7T, PET-MRI
- Expert of Magnet service like Coldhead replacement, Deicing and LHe filling
- Good communication skill
Accomplishments
Award : Service Recognition 2018 North America
Languages
English
Full Professional
Korean
Native or Bilingual
Spanish
Limited Working
Certification
MR system courses
Magnet course
Advanced Magnet course
PET MRI course
HSC Germany working 2002
RSC Shenzhen working 2004
Timeline
MR Field Service Representitive
Siemens Healthineers
01.2000 - Current
Bachelor of Biomedical Engineering - Biomedical Engineering
YonSei Univ.
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