Kit Dow
Arva,Ontario
Summary
Versatile Worker with proven expertise in document management and exceptional team based skills. Improved customer satisfaction and streamlined office work through Scrupulous database entry and effective communication at Petro-Canada. Adapted to new technologies at Ardiel Electronics, Repairing computer systems at work and during free time. Excelling at editing using premiere pro for class work and free lance work.
Overview
8
8
years of professional experience
Work History
Clerk
Petro-Canada
06.2022 - Current
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
Technician
Ardiel Electronics
06.2017 - 07.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines..
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
No Degree - Film And Video Production
Fanshawe College of Applied Arts And Technology
London, ON04-2026
High School Diploma -
Medway Highschool
London, ON06-2023
Skills
- Document management
- Database entry
- Cash handling
- Cash management
- Typing speed
- Database management
- Software installation
- Computer Hardware repair
- Computer Peripheral repair
- Computer Hardware installation
- Team Skills
- Written/Verbal communication
Accomplishments
- Resolved product issue through consumer testing.
- Achieved working order by completing full maintenance and repair with accuracy and efficiency.
- Maintaining software usage by effective repair of corrupted files.
Languages
English
Native or Bilingual
French
Limited Working
Code Camp Graduation Certificate
Graduated code camp, learning HTML & CSS for website creation.
Graduated code camp, learning Javascript for game development.
Timeline
Clerk
Petro-Canada
06.2022 - Current
Technician
Ardiel Electronics
06.2017 - 07.2020
No Degree - Film And Video Production
Fanshawe College of Applied Arts And Technology
High School Diploma -
Medway Highschool
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