KISHORE SHAJI
Abbotsford
Summary
Compassionate and dependable professional with experience in customer service, supervision, and fast-paced environments. Strong ability to support individuals, communicate effectively, and resolve issues with patience and empathy. Certified in First Aid & CPR, holding a valid Class 5 Driver’s License, and available for flexible shifts. Seeking a Community Support Worker / Healthcare role to contribute to client well-being and community care.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Retail Sales Associate
Husky Travel Center
Chilliwack
01.2022 - Current
- Provided exceptional customer service in high-volume retail setting
- Addressed customer inquiries and resolved issues to enhance satisfaction
- Processed cash transactions and operated POS systems with precision
- Maintained a clean, safe, and organized workspace
- Developed rapport with customers to foster loyalty and repeat business. with a diverse customer base
Problem Solver Associate
Amazon Fulfillment Center
Mississauga
01.2021 - 01.2022
- Resolved order discrepancies and supported operational efficiency
- Collaborated with team members to improve workflow
- Managed time-sensitive issues with strong attention to detail
- Maintained accuracy in a high-demand environment
Supervisor
Harvey’s Restaurant
Mississauga
01.2020 - 01.2021
- Supervised staff and ensured excellent customer service standards
- Trained and supported new employees
- Managed scheduling, daily operations, and conflict resolution
- Fostered a positive and respectful team environment
Education
Post-Graduate Diploma - Business Management & International Business
Lambton College
Mississauga, ONBachelor of Commerce (B.Com) -
Mahatma Gandhi University
Kerala, IndiaSkills
- Client Support & Care Assistance
- Communication & Active Listening
- Conflict Resolution & Problem Solving
- Team Collaboration
- Time Management & Organization
- Adaptability in High-Pressure Environments
- Health & Safety Awareness
- Cultural Sensitivity & Respect
Certification
- First Aid & CPR Certification, Valid
- Class 5 Driver’s License, British Columbia
Additional Information
Permanent Resident of Canada, Legally authorized to work in Canada, Full-time availability (all days, including weekends), Available for day, evening, and flexible shifts, Willing to obtain additional healthcare certifications (HCA, Food Safe, etc.)
Timeline
Retail Sales Associate
Husky Travel Center
01.2022 - Current
Problem Solver Associate
Amazon Fulfillment Center
01.2021 - 01.2022
Supervisor
Harvey’s Restaurant
01.2020 - 01.2021
Post-Graduate Diploma - Business Management & International Business
Lambton College
Bachelor of Commerce (B.Com) -
Mahatma Gandhi University