Kishor Shaji
Vancouver,BC
Summary
Goal-oriented Early childhood educator assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Husky Gas Station
05.2022 - Current
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Customer Service Representative
Walmart
09.2022 - 05.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
Lead Grill Cook
Harvey's Restaurant
03.2020 - 09.2021
- Enhanced customer satisfaction by consistently preparing high-quality meals according to recipe guidelines and specifications.
- Reduced food waste and cost by efficiently managing inventory, monitoring expiration dates, and properly storing perishable items.
Education
Associate of Arts - Early Childhood Educator Assistant
Capital Collage
Richmond, BC12.2022
Associate of Arts - International Business Management
Lambton College of Applied Arts And Technology
Mississauga, ON08.2021
BBA - Commerce
M.G University
KERALA, INDIA03.2018
Skills
- First aid knowledge ( emergency childcare and first aid training- Red cross)
- Nutrition guidance
- Age-appropriate activities
- Conflict resolution
- Social studies understanding
- Time management
- Outdoor education
Languages
English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Certification
Emergency Child Care First Aid Training completed - Red Cross.(2022)
Timeline
Customer Service Representative
Walmart
09.2022 - 05.2023
Customer Service Manager
Husky Gas Station
05.2022 - Current
Lead Grill Cook
Harvey's Restaurant
03.2020 - 09.2021
Associate of Arts - Early Childhood Educator Assistant
Capital Collage
Associate of Arts - International Business Management
Lambton College of Applied Arts And Technology
BBA - Commerce
M.G University
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