Kishira Seidman

Full-time (40 Hrs/Week or $26/Hr)

• Interdicted $9,000 in Fraudulent Transactions: Detected a sophisticated cash-advance fraud attempt by identifying a Bank Identification Number (BIN) mismatch on a counterfeit Chase Bank instrument.
• Investigative Oversight: Observed behavioral red flags during teller-client interactions and proactively intervened to perform a forensic audit of the presented documentation.
• Liaison & Reporting: Coordinated with Corporate Fraud and Loss Prevention to escalate confirmed criminal activity, resulting in a regional Be On the Look Out (BOLO) alert and successful asset protection.

• Acting Operational Lead: Assumed leadership responsibilities during a 12-month management vacancy, overseeing approvals for complex financial transactions and ensuring strict adherence to federal banking regulations.
• Internal Compliance Auditing: Developed and implemented a rigorous pre-audit inspection program, utilizing "Playbook" standards to mitigate institutional risk.
• Results: Successfully navigated a high-stakes annual audit inspection with zero critical failures, demonstrating high-level accountability to District Management.
• Personnel Training: Mentored and trained new hires on Anti-Money Laundering (AML) and Know Your Customer (KYC) practices to ensure a 100% compliance rate.

• Succession & Asset Verification: Managed the high-sensitivity transition of a corporate account following the death of a key executive.
• Information Security: Synthesized various documentation (Bylaws, Articles of Incorporation) to scrub relationship profiles, removing decedents and unauthorized individuals to prevent unauthorized access to corporate funds.
• Operational Troubleshooting: Navigated multi-level system failures and departmental roadblocks through persistent inter-agency communication and data verification.

• Tactical De-escalation: Intervened during an aggressive physical and verbal security breach within the branch. Utilized empathetic communication techniques to attempt a peaceful resolution before escalating to tactical measures.
• Security Coordination: Directed in-branch security for subject removal and coordinated with the Department of Corporate Security for a follow-on investigation.
• Risk Termination: Provided evidence and reporting that led to the permanent termination of the subject's relationship with the institution based on assessed threat levels.