Kishan Sorathiya
Surat
Summary
Results-driven Sales Supervisor with over 4 years of experience in leading sales teams, optimizing performance, and exceeding targets. Proven track record in developing strategic sales plans, fostering client relationships, and implementing effective sales strategies. Adept at coaching and mentoring team members to achieve their highest potential while maintaining a focus on customer satisfaction and revenue growth.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Tiara Jewels
2020.07 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Associate
Tiara Jewels
2019.08 - 2020.06
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Met and exceeded individual sales targets consistently, earning recognition as a top performer.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Management
Tilak Manjhi Bhagalpur University
Bihar, India06.2016
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Inventory Control
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Supervisor
Tiara Jewels
2020.07 - Current
Sales Associate
Tiara Jewels
2019.08 - 2020.06
BBA - Management
Tilak Manjhi Bhagalpur University
Similar Profiles
April Lewis-GiesApril Lewis-Gies
RVT, CCRT, Veterinary Practice Manager at VCA Tiara Rado Animal HospitalRVT, CCRT, Veterinary Practice Manager at VCA Tiara Rado Animal Hospital
Sharanjit KaurSharanjit Kaur
OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)OPERATIONS MANAGER @ Building Operations & Facilities Management at Tetap Tiara Sdn Bhd (Jaya One Management Sdn Bhd)
Michelle BonnerMichelle Bonner
Customer Experience Agent at Tiara CondominiumCustomer Experience Agent at Tiara Condominium