Kischa Hogan
Sacramento
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Caregiver
IHSS
03.2005 - Current
- Help clients take prescribed medication.
- Assisted clients with ambulation and mobility around the house or outside.
- Assist clients with personal care and hygiene.
- Helped clients with physical therapy exercises.
- Plan and prepare meals.
- Performed light housekeeping duties that clients can't complete on their own.
Customer Service Representative
ACT
Sacramento
01.2017 - 05.2018
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responded promptly to customer inquiries.
- Communicated with customers through various channels.
- Acknowledge and resolves customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
Education
Diploma -
John Muir High School
PASADENA, CA 03.1988 - 06.1990
Certified Nurse
Center Point
Sacramento, CASkills
- Medication management
- Personal care assistance
- Physical therapy support
- Nutrition planning
- Customer relationship management
- Effective communication
- Crisis intervention
- Record keeping
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Family support coordination
- Direct patient care
- Emotional support
- Patient companionship
- First aid and safety
- Transportation services
Timeline
Customer Service Representative
ACT
01.2017 - 05.2018
Caregiver
IHSS
03.2005 - Current
Diploma -
John Muir High School
03.1988 - 06.1990
Certified Nurse
Center Point