Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kisanet Tedros

Calgary,AB

Summary

Proven ability to handle high-pressure situations and maintain efficiency, as demonstrated during my tenure at McDonald's. Skilled in both ramp security and problem-solving, I excel in fast-paced environments, ensuring safety and customer satisfaction. My experience includes mastering cash handling and operational tasks, significantly contributing to a seamless customer experience.

Overview

2
2
years of professional experience

Work History

Ramp Agent

Airport
04.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Customer Service Cashier

Ice Cream
10.2023 - 03.2024
  • Welcomed customers and helped determine their needs.
  • Offered samples of new ice cream flavors to customers.
  • Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.

Customer Service

McDonald's
08.2022 - 09.2023
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

Education

Diploma - Medical Office Assistant

MCG College Calgary
Calgary, AB
02.2024

High School Diploma -

St. Joseph's Collegiate
Brooks, AB
06.2023

Skills

  • Heavy Lifting
  • Ramp Security
  • Baggage tag checks
  • Problem-Solving
  • Loading and unloading
  • Cash Handling
  • Cleaning and sanitation
  • Fast-Paced Environment

Timeline

Ramp Agent

Airport
04.2024 - Current

Customer Service Cashier

Ice Cream
10.2023 - 03.2024

Customer Service

McDonald's
08.2022 - 09.2023

Diploma - Medical Office Assistant

MCG College Calgary

High School Diploma -

St. Joseph's Collegiate
Kisanet Tedros